Company Info
IT Horizons Limited is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide.
IT Horizons Limited is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ambitious but experienced professionals who deal with everything relating to technologies especially information communication technologies (ICT).
Job Title: Solution Architect
Location: Abuja (FCT)
Position Overview
- You will be responsible for scoping, designing, and developing the Bill of Materials with pricing for solutions relating to Networks & Collaboration Solution and Intelligent Building Management System.
- You will architect for other areas of solution as the company deem fit from time to time.
- Your goal is to win the customer with innovative solutions that solve customers’ problems at a price point that gives competitive edge without compromising quality and integrity.
- You will interface with external vendors, OEM, and sales team in ensuring optimum performance of the solution areas under your portfolio.
- You will guide the company on technological trends in areas you manage from time to time.
- You will be responsible for achieving the financial target of the business for the area of solutions you manage.
- The performance of the solutions will be evaluated from time to time as deemed fit by the organization.
- You will be part of a team that is responsible for designing and developing scalable solutions that are in line with customer requirements.
Key Responsibilities
- Speaking with customers via email, phone, physical meetings for initial requirement capture
- Strong knowledge of Compute, Backup/DR, System and Microsoft Solutions.
- Knowledge of Network, Wireless, Collaboration, and Security Solutions.
- Maintain strong relationships with OEMs, in-market field sellers, partner under your area of concentration.
- Keep up to date with various OEM product announcements and sales incentives and programs under your area of coverage.
- Support sales team, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by Presales Lead or Sales Lead.
- Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the organization
- Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements
- Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported Opportunistically pursues additional business development opportunities within clients.
- Collaborates with sales to ensure these opportunities are effectively covered and advanced
- Maintains high customer satisfaction ratings that meet company standards
- Completes required training and development objectives within the assigned time frame
- Builds relationships especially on C-level with customers and global partners that result in superior solutions and deeper loyalty and adoption of ITH’s solutions.
- Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
- • Establishing the customer environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards
- Design and implementation of new solutions and improving resilience of the current environment
- Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
- Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
- Deliver Proof of Concepts (POC)
- Product presentations and demonstrations
- Support with technical qualification of sales opportunities
- Collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision-makers.
- Recognize and actively seek ways to exploit IT to address complex business, organizational and
- technical issues
- Support of on-site engineers and end users/customer
- Provide Level 2/3 support and troubleshooting to resolve issues
- Liaising with project management teams, third-line engineers
- Configure and install various network devices and services as may be required
- Perform maintenance and system upgrades including service packs, patches, hot fixes and security configurations
- Investigate and resolve problems for services within your own area of responsibility; communicate to colleagues as appropriate, following ITIL processes; manage major network-related incidents and bring them to a satisfactory closure
- Liaise with vendors and other IT personnel for problem resolution
- Other duties may be assigned by your supervisor and management.
Qualification & Skills
- University degree in Computer Science, Computer Engineering, Software Engineering, Information Technology, or other related courses or numerate disciplines.
- Minimum of 5 years of experience
- MSc will be an added Advantage
- Virtualization Certificate (VMware/Microsoft/Nu tanix/RedHat), Storage Certificate (DellEMC/IBM/NETAP P), Server Certificate (DellEMC/IBM/HPE), Cloud Certificate (AWS/Azure/Oracle/G oogle), Backup Solution Certificate (CommVault/Veeam/Q uest/IBM/DellEMC/Sy mantec/Veritas), Network Certificate (Cisco/Fortinet/Brocad e), ITIL
- Good at organizing and multitasking and prioritize under pressure
- Able to explain technical problems in a simple term
- Work well with people and Willingness to travel
- In depth knowledge of the compute solution (server, storage, virtualization, cloud, backup, disaster recovery,converge/hyperconverge system,Microsoft solutions)
- Analytical and problemsolving ability.
- Teamwork skills and the ability to feel comfortable working with different teams, clients and groups of staff across an organization.
- Organizational skills and the ability to prioritize your workload.
- Proven hands-on experience on compute system projects
- VCP/MSCE/ITIL/NPP
- Hands-on experience with monitoring, compute system diagnostic and compute system analytics tools.
Application Closing Date
30th June, 2025.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
