Spa Front Desk Officer at Owens and Xley

Owens and Xley is a business consulting and advisory company. We offer strategic services in the areas of business advisory, business development and planning to small businesses that would otherwise not have access to the technical competencies available to bigger companies. We know the role good planning plays in any business and its associated costs, and the initial capital challenges faced by small a business, which is why we have developed solutions which ensure that the small business owners still have access to the technical skill but at a fraction of the cost. We aim to help entrepreneurs and small business owners get better business results with less cost.

Job Title: Spa Front Desk Officer

Location: Ikoyi, Lagos

Employment Type: Full-time

Description

• We’re seeking a warm and welcoming Front Desk Officer to join our spa team. As the first point of contact for our clients, you will provide exceptional customer service, manage bookings, and ensure a seamless experience for our guests.

Key Responsibilities

• Provide exceptional customer service and respond to client inquiries
• Manage bookings, cancellations, and rescheduling
• Handle client payments and maintain accurate records
• Maintain the spa’s reception area, ensuring it is clean and organized
• Collaborate with therapists and other staff members to ensure smooth operations

Requirements

• 1+ year of experience in a customer-facing role, preferably in a spa or wellness environment
• Excellent communication and interpersonal skills
• Basic math skills and accuracy with cash handling
• Familiarity with spa software or POS systems
• Ability to work flexible hours, including weekends
• Residing in or around Victoria Island is highly desirable.

Salary

• N120,000 – N150,000 / Month

Application Closing Date
Not Specified.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.