Strategy & Operations Analyst at Kuda Bank

Summary:

• We are looking for a tech-savvy Strategy & Operations Analyst to support Kuda’s leadership team in delivering on high-priority initiatives and driving operational excellence. This role is ideal for someone who thrives in fast-paced environments, enjoys solving ambiguous problems, and is motivated by impact.
• You will play a key role in driving alignment across teams by supporting OKR tracking, leading quarterly business reviews, improving our Notion-based operating system, and providing analytical insights to support decision-making.
• This is a high-impact role with direct exposure to leadership and critical business decisions.

Responsibilities:

• Support company-wide OKRs, helping teams define objectives, track progress, and stay focused on strategic goals.
• Coordinate Quarterly Business Reviews, ensuring effective progress reviews, early identification of blockers, and clear next steps.
• Manage and improve Kuda’s internal operating processes, leveraging Notion and other tools to optimise dashboards, templates, and team workflows.
• Identify and drive continuous improvement, optimising processes and introducing efficiencies across teams.
• Provide analytical and operational support to leadership, turning data into actionable insights to inform key decisions.

Requirements

• 2-3 years experience in consulting, strategy, business operations, or fast-paced startup environments.
• Strong organisational and project management skills, able to manage multiple initiatives end-to-end.
• Tech-savvy mindset with solid proficiency in tools like Notion, Google Sheets/Slides, and a proactive approach to adopting new tools.
• Analytical thinking with the ability to translate data into clear recommendations.
• Excellent written and verbal communication skills, with confidence engaging senior stakeholders.
• Self-starter attitude, comfortable taking ownership and driving outcomes independently.
• Bonus points for experience in fintech, operational excellence, or strategy roles in high-growth environments.