Company Info
Fawad F&B Limited is a top-tier food and beverage retail outlet in Victoria Island, Lagos, committed to delivering premium dining experiences. We uphold high hospitality standards, ensuring excellent customer service and a refined ambiance.
Fawad F&B Limited is a top-tier food and beverage retail outlet in Victoria Island, Lagos, committed to delivering premium dining experiences. We uphold high hospitality standards, ensuring excellent customer service and a refined ambiance.
We are recruiting to fill the position below:
Job Title: Supervisor
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Description
- Monitor staff, coordinate tasks, and maintain service quality.
Responsibilities
- Oversee daily operations, including guest services to ensure customer satisfaction.
- Manage and schedule staff across various departments such as food services to ensure optimal staffing levels and service quality.
- Implement and enforce organizational policies and procedures to maintain operational standards and compliance with regulatory requirements.
- Handle guest complaints and issues promptly and professionally to resolve problems and maintain high levels of guest satisfaction.
- Monitor inventory and supplies, placing orders or requisitions as needed to ensure all departments are adequately stocked without exceeding budget constraints.
- Coordinate with the marketing and sales team to develop promotional strategies and packages to increase hotel occupancy and revenue.
- Oversee the maintenance and upkeep of hotel facilities and equipment, scheduling repairs and renovations to ensure the hotel remains attractive and functional for guests.
Requirements
- Candidates should possess a minimum of HND / B.Sc Degrees in Hospitality Management, Accounting or any related field
- 10+ years relevant work experience in a similar role.
- Female candidates only
- Strong communication & teamwork skills
- Passion for the hospitality industry.
Special Requirement:
- Candidate should send a photograph standing beside a vehicle or standing next to the door of a house for height reference.
Salary
N400,000 – N700,000 Monthly.
Application Closing Date
7th March, 2025.
Method of Application
Interested and qualified candidates should send their CVs to: [email protected] using the Job Title as the subject of the mail.