Company Info
Mid sized business
1 to 50 Employees
Mwanga is a pioneertech-driven debt recovery andbusinesssupport outsourcing company with a vision to be the leading extension to global teams in Africa.
Mwanga is a pioneertech-driven debt recovery andbusinesssupport outsourcing company with a vision to be the leading extension to global teams in Africa. We started our pilot operations in 2018 witha small agile teamand have scaledimpressively since then in results and teambecoming trusted by key players for recoveries in Nigeria.We offer business support to businesses with the aim of helping them scale using ethical and innovative technology strategies. We are trusted by Africa’s leading lenders to recover their outstanding debts and to scale our impact.We provide a range of services ranging from debt recovery, telemarketing, call center outsourcing, virtual assistant services, customer support services, and data analysis.
Job Title: Tele-Collections (Debt Recovery) Officer
Location: Maryland, Lagos
Employment Type: Full-time
Responsibilities
- Recover overdue loans by contacting customers.
- Follow up on payment commitments and maintain accurate records.
- Advise on payment options and negotiate plans.
Requirements
- Min qualification of HND/B.Sc. (Must be done with NYSC)
- 0–1 year of customer support experience (is an added advantage).
- Strong communication, negotiation, and teamwork skills.
- Good command of English.
- Proactive, teachable, and detail-oriented.
- Close proximity to Maryland is a must.
Application Closing Date
12th May, 2025.
How to Apply: Interested and qualified candidates should Click here to apply online