Vacancies at 1StepAhead Consulting

JOB SUMMARY

• Our client is seeking a friendly and customer-oriented waitress to join our team.
• As a waitress, you will play a vital role in ensuring our patrons have a delightful dining experience.
• Your primary responsibilities will include greeting and assisting customers, taking orders, serving food and beverages, and maintaining a clean and organized dining area.
• If you are a dedicated and energetic individual with a passion for providing excellent customer service, we would love to have you on our team.

KEY DUTIES & RESPONSIBILITIES

• Greet customers warmly and seat them at their tables.
• Present menus and answer any questions regarding menu items.
• Take accurate food and beverage orders, ensuring special requests or dietary restrictions are noted.
• Relay orders to the kitchen and bar staff and ensure prompt and accurate service.
• Serve food and drinks to customers and address any additional requests they may have.
• Monitor tables for refills, clear used dishes, and reset tables for new customers.
• Process customer payments accurately and efficiently, including handling cash and credit card transactions.
• Collaborate effectively with team members, including kitchen staff and bartenders, to ensure smooth service.
• Adhere to food safety and sanitation standards, including proper handwashing and hygiene practices.
• Maintain a neat and tidy appearance in accordance with the restaurant’s dress code.

KEY REQUIREMENTS

• Minimum of 4 years previous experience in similar role
• Excellent customer service and communication skills.
• Ability to work in a fast-paced and high-pressure environment.
• Strong multitasking and time management abilities.
• Attention to detail and accuracy in order-taking and payment processing.

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JOB SUMMARY

• Our client is looking for energetic and dedicated runners to join our team at our Restaurant and Lounge.
• As a runner, you will play a vital role in ensuring the smooth flow of service by assisting waitstaff and bartenders.
• Your primary responsibilities will include delivering food and beverages from the kitchen or bar to customers’ tables, maintaining a clean and organized dining area, and supporting the overall customer experience.
• If you are a team player with a passion for providing excellent service, we welcome you to be part of our dynamic team.

KEY DUTIES & RESPONSIBILITIES

• Collaborate with waitstaff to coordinate the timely delivery of food and beverages to customers.
• Ensure accurate and prompt food and drink orders are delivered to the correct tables.
• Assist in the setup and resetting of tables, including arranging utensils, napkins, and condiments.
• Communicate effectively with kitchen and bar staff to coordinate orders and ensure accuracy.
• Monitor tables for empty dishes and glasses, promptly clearing and cleaning as needed.
• Assist in maintaining a clean and organized dining area by quickly cleaning spills and debris.
• Collaborate with bartenders to serve drinks and deliver them to customers.
• Collaborate with waitstaff to coordinate the timely delivery of food and beverages to customers.
• Ensure accurate and prompt food and drink orders are delivered to the correct tables.
• Assist in the setup and resetting of tables, including arranging utensils, napkins, and condiments.
• Communicate effectively with kitchen and bar staff to coordinate orders and ensure accuracy.
• Monitor tables for empty dishes and glasses, promptly clearing and cleaning as needed.
• Assist in maintaining a clean and organized dining area by quickly cleaning spills and debris.
• Collaborate with bartenders to serve drinks and deliver them to customers.

KEY REQUIREMENTS

• Minimum of 4 years as a Runner in a similar role
• Excellent customer service and communication skills.
• Ability to work in a fast-paced and high-pressure environment.
• Strong multitasking and time management abilities.
• Attention to detail

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Job Overview

• The Food and Beverage General Manager is responsible for overseeing and managing all aspects of the food and beverage operations within the establishment.
• This includes strategic planning, financial management, staff supervision, quality control, and customer satisfaction.

Key Responsibilities:

Strategic Planning:

• Develop and implement strategic plans for the F&B department in alignment with overall business goals.
• Identify opportunities for growth and improvement in F&B offerings.

Financial Management:

• Create and manage budgets for the F&B department, ensuring financial targets are met.
• Monitor and control costs, including food and beverage costs, labour costs, and other operational expenses.

Menu Planning and Development:

• Collaborate with chefs and culinary teams to plan and develop menus.
• Ensure that menus meet customer preferences, industry trends, and the concept of the establishment.

Quality Control:

• Maintain high standards of food and beverage quality and service.
• Implement and monitor quality control procedures to ensure consistency.

Customer Service:

• Ensure exceptional customer service and guest satisfaction.
• Address customer feedback and resolve issues promptly.

Staff Management:

• Recruit, train, and supervise F&B staff.
• Schedule and manage staff to ensure efficient and effective operations.
• Conduct performance evaluations and provide feedback for continuous improvement.

Compliance and Regulation:

• Ensure compliance with health and safety regulations and industry standards.
• Stay informed about and adhere to local, state, and federal regulations.

Marketing and Sales:

• Develop and implement marketing strategies to promote F&B offerings.
• Collaborate with the marketing team to create promotions and drive sales.

Inventory Management:

• Oversee inventory control, including ordering and stock management.
• Minimize wastage and optimize inventory levels.

Event Planning and Catering:

• Plan and coordinate special events, banquets, and catering services.
• Work with clients to understand their needs and ensure successful event execution.

Technology and Systems:

• Implement and utilize technology systems for pointofsale, inventory management, and other operational needs.
• Stay updated on industry trends and advancements in F&B technology.

Relationship Management:

• Build and maintain positive relationships with suppliers, vendors, and stakeholders.
• Collaborate with other departments, such as marketing, finance, and operations.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Proven experience in a managerial role within the food and beverage industry.
• Strong understanding of food and beverage operations, trends, and customer preferences.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and make strategic decisions.

Deadline: Not Stated

How to Apply: Interested applicants should send CVs to: [email protected]