Vacancies at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is the largest financial services institution in Nigeria in terms of total assets and gross revenues. FirstBank has over 750 locations and over 10 million client accounts, offering a broad range of retail and business financial services. FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone, and FBNBank Senegal, as well as Representative Offices in Johannesburg, Beijing, and Abu Dhabi, have a worldwide presence.

1). Unit Head, Distribution and Sales

Location: Lagos

Employment Type: Full-time

Job Objective(s):

• Enhance the reach and visibility of the First Monies Agent Network business.
• Identify, establish, and manage essential partnerships (both internal and external) to foster network expansion and product/service offerings.
• Facilitate knowledge management across the value chain, encompassing Agents and Branch Teams.

Duties & Responsibilities:

• Develop and implement strategies to foster the growth and sustainability of a dynamic Agent network.
• Supervise team activities related to Network Development, Business Growth, Agent Onboarding, and Marketing.
• Create training materials to support Agent onboarding and day-to-day operations, as well as Branch team activities such as Agent recruitment and management.
• Establish and maintain standard operating procedure manuals for all aspects of Agent Network Development.
• Collaborate with SBU Heads (Line Executives, Group Heads, Business Development Managers) to define and execute tactical strategies for enhancing business performance.
• Monitor and respond to competitor offerings and industry trends.
• Provide support to Sales teams (SBUs) and eBusiness Regional Officers by offering product materials and tailored proposals to facilitate engagement with potential Strategic Partners.
• Regularly monitor and provide reports and recommendations on Agent and Branch performance to key stakeholders and executive management.
• Collaborate with relevant stakeholders to conduct risk assessment reviews, identifying and addressing operational and business risks.
• Design and implement strategic marketing initiatives to drive network growth and visibility.
• Execute product promotion campaigns tailored for Agents.
• Manage communications across the Agent Network.

Job Requirements:

Education:

• Bachelor of Science degree in a relevant discipline.
• Additional Professional Certification is an advantage.

Experience:

• A minimum of 7 years of post-NYSC experience in FMCG, Telecoms, Banking, Micro Finance, Mobile Money, Payments, or other related sectors.

Skills / Competencies:

• Business and Product Development
• Channel Management
• Client Industry Knowledge
• Data Gathering and Analysis
• Numeracy and Analytical Skills
• Proficiency in Computing (MS Suites)
• Presentation and Negotiation Skills
• Planning and Organizational Abilities
• Effective Communication Skills (Written and Spoken)
• Technical Competence
• Collaboration Skills.

Application Closing Date
3rd October, 2023.

Note: Only shortlisted applicants will be contacted.

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Job Description:

As the Product Manager for Financial Inclusion, your responsibilities will include:

• Conceptualizing, developing, and deploying all Financial Inclusion products.
• Coordinating the design processes for product roadmaps.
• Evaluating and ensuring the successful implementation of product roadmaps.
• Collaborating with various stakeholders, including designers, developers, channel support officers, sales teams, operations teams, assurance officers, and other product managers, to bring product ideas from concept to launch.
• Overseeing the identification of customer needs and preferences, as well as collecting accurate feedback through customer engagement tools.
• Managing the implementation of enriching and market-fit propositions on the Mobile Wallet channel.
• Determining appropriate product pricing strategies.
• Maintaining the quality, competitiveness, and profitability of the product portfolio.
• Formulating relevant metrics to measure product performance.
• Providing strategic support to cross-functional teams, particularly the Sales & Distribution team, in executing growth plans.

Requirements:

Education:

• Bachelor of Science degree in a relevant discipline.
• Additional Professional Certification is a plus.

Experience:

• A minimum of 5 years of relevant experience in areas such as Financial Services, Payments, Sales, Brand Management, Marketing, or Operations.