Company Info
Large organization
200 + Employees
Interswitch Financial services company
Interswitch offers an integrated digital payments and commerce enterprise that enables quick and reliable electronic money circulation and value exchange between people and organizations. We began operations in 2002 as a transaction switching and electronic payments processing company, and have since evolved into an integrated payment services company that builds and manages payment infrastructure while also delivering innovative payment products and transactional services across the African continent. Interswitch provides one-of-a-kind professional chances for those who can play critical roles and provide value in a creative and enjoyable workplace.
1). Product Manager – Mobile Virtual Network Operator (MVNO)
Location: Lagos
Employment Type: Full Time
Job Summary
- The ideal candidate will play a pivotal role in steering the short and long-term strategy for allocated Mobile Virtual Network Operators (MVNO) products, taking into account the strategic goals of the business, customer preferences, and market demands.
Job Responsibilities
- Define and manage the product roadmap in alignment with the company’s strategy, market dynamics, and customer feedback.
- Conceptualize, design, and launch innovative mobile products and services to meet customer needs.
- Drive growth in Average Revenue Per User (ARPU) by enhancing engagement with existing subscribers.
- Attract new customers through the introduction of compelling propositions.
- Devise inventive incentive systems and loyalty frameworks to stimulate growth and customer retention.
- Manage Value-Added Services (VAS) by evaluating best practice solutions, identifying potential vendors, and overseeing the implementation of solutions.
- Ensure that all products adhere to Nigerian telecom regulations and other relevant legal requirements.
- Secure timely regulatory approvals for new propositions and promotions.
- Continuously monitor product performance using relevant metrics and make optimizations as needed.
- Conduct market research to identify new customer segments and emerging trends, including competitive analysis.
- Foster productive relationships within the organization, collaborating with marketing, development, technical, sales, and customer service teams to align product development with business objectives.
- Forecast potential growth and assess the impact of new product releases.
Educational Qualifications
- Bachelor’s Degree in Business Administration, Marketing, Engineering, Computer Science, or a related field.
Experience
- A minimum of 5 years of experience in product management, with a proven track record of successfully launching products in the prepaid mobile sector.
- Prior experience as a product owner is preferred.
Application Closing Date
Not Specified.
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2). Sales Lead – Mobile Virtual Network Operator (MVNO)
Location: Lagos
Employment Type: Full Time
Job Summary
- The ideal candidate will play a pivotal role in establishing a comprehensive distribution network for the MVNO (Mobile Virtual Network Operator) by forging strategic partnerships with existing agent networks and organizations boasting substantial consumer bases. The primary goal is to drive subscriber growth through direct sales.
Job Responsibilities
- Establish an all-encompassing distribution network for the MVNO, incorporating agents responsible for SIM card sales, managing the onboarding process (KYC and activation), and handling airtime recharges.
- Supervise distributors in strategically vital areas to achieve prominence in top locations.
- Cultivate strategic partnerships with existing agent networks and organizations possessing significant consumer bases.
- Propel subscriber growth through direct sales efforts.
- Exploit high Average Revenue Per User (ARPU) segments and locations to augment overall ARPU and Customer Lifetime Value (CLTV).
- Devise, oversee, and assess incentive programs for distributors and agents that are both effective and cost-efficient.
- Manage the logistics and inventory of SIM cards.
- Oversee the logistics and inventory of KYC devices if required.
- Manage the logistics and inventory of promotional materials essential for the sales network, ensuring timely distribution and availability.
- Regularly analyze sales figures and performance metrics.
- Provide feedback and implement strategies to improve the performance of underperforming sales representatives.
- Collect and analyze market insights sourced from the agent and dealer network.
Educational Qualifications
- Bachelor’s Degree in Business Administration, Marketing, Communications, or a related field.
Experience
- A minimum of 5 years of experience in sales or sales management, preferably within the telecommunications sector.
- Prior experience in sales and supervision of sales teams.
- A proven track record of managing and leading sales teams or agent and dealer networks.
Application Closing Date
Not Specified.
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3). Head, Technology – Mobile Virtual Network Operator (MVNO)
Location: Lagos
Employment Type: Full Time
Job Summary
- The ideal candidate will assume responsibility for the management and maintenance of the overall technology stack, ensuring operational efficiency, robustness, scalability, and agility. This role involves translating business objectives into precise technical requirements and designing new system architectures.
Job Responsibilities
- Oversee the implementation of the core network, transitioning from a 3rd party provider to the Mobile Network Operator (MNO), along with the Business Support Systems/Operations Support Systems (BSS/OSS) system landscape and core network elements.
- Manage and maintain the entire technology stack, focusing on operational efficiency, robustness, scalability, and agility.
- Translate business goals into well-defined technical requirements and develop new system architectures.
- Collaborate with 3rd parties to manage the product backlog and ensure timely delivery.
- Identify potential risks and formulate mitigation strategies.
- Supervise and coordinate the onboarding process for new Mobile Virtual Network Operators (MVNOs) to the MVNE (Mobile Virtual Network Enabler) platform, ensuring Service Level Agreements (SLAs) are met.
- Verify that all solutions and platforms operate in accordance with established specifications and telecommunications performance standards.
- Manage relationships with technology vendors and partners.
- Conduct regular tests and ensure all necessary certifications are obtained.
- Conduct code reviews to ensure solutions adhere to relevant regulations and standards.
- Oversee the documentation of software policies, procedures, data standards/flows, and change orders for new or revised database functions.
- Provide leadership, direction, and mentorship to the technology team.
- Ensure data availability to support critical processes such as wholesale sales and consumer billing.
Educational Qualifications
- Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related field.
- Leadership certificates/training, Agile certificates/training.
Experience
- 7 years of experience in technology operations within the telecommunications sector, either locally or internationally.
Application Closing Date
Not Specified.
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4). Financial Analyst
Location: Lagos
Job type: Full-time
Job Summary
- We are seeking a skilled Financial Analyst to provide crucial support to the Management team by conducting detailed analysis for business planning and performance management within the Company. This role encompasses various responsibilities, including budget preparation, performance analysis, and the provision of reliable data and insights for informed decision-making. The ideal candidate should be diligent, motivated, well-organized, and committed to continuous improvement to exceed expectations.
Responsibilities
- Assist in the budgeting process for different departments and business units across the Group. Analyze budget performance and offer recommendations for enhancement.
- Conduct in-depth analysis of the Group’s performance, utilizing both financial and non-financial performance indicators.
- Prepare profitability analyses for various operating segments of the business.
- Construct robust financial dashboards that offer deeper insights into the Company’s performance.
- Continuously monitor the Group’s performance, including reviewing monthly operating results.
- Prepare monthly management reports and fulfill ad-hoc reporting requests from relevant stakeholders.
- Develop financial models to forecast the Company’s growth and profitability plans.
- Collaborate with cross-functional teams and Finance Business Partners across the Group to align on metrics, goals, and business reviews.
- Identify and escalate key risk issues that may affect the Company’s strategic objectives.
- Undertake any other tasks as assigned by the Chief Financial Officer.
Educational Qualifications
- Bachelor’s Degree in Accounting, Economics, Finance, Engineering, or Mathematics & Statistics.
Professional Qualifications
- Professional qualifications such as ACCA, ICAN, and CFA will be advantageous.
Experience
- A minimum of 2 years of work experience in a similar role, preferably in a Big 4 firm, financial institution, or consulting firm.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply: