Company Info
Large organization
200 + Employees
Interswitch Financial services company
Interswitch is an integrated digital payments and commerce organisation focused in Africa that enables quick and reliable electronic money circulation and value exchange between people and organisations. We began operations in 2002 as a transaction switching and electronic payments processing company, and have since evolved into an integrated payment services company that builds and manages payment infrastructure while also delivering innovative payment products and transactional services across the African continent. Interswitch provides one-of-a-kind professional chances for those who can play critical roles and provide value in a creative and enjoyable workplace.
1). Machine Learning Operations (MLOps) Engineer
Location: Lagos
Job type: Full-time
Job Summary
- The ideal candidate will be responsible for supporting and enhancing Interswitch’s machine learning operations (MLOps) ecosystem.
- He/she will ensure the seamless deployment, monitoring, and optimization of machine learning models while enabling data scientists and engineers to deliver innovative AI/ML solutions.
Job Responsibilities
- Deploy and manage machine learning models and pipelines, automate deployment processes, and monitor model performance in production environments.
- Collaborate with the infrastructure team to provision, configure, and maintain the necessary resources for machine learning workloads.
- Implement and maintain CI/CD pipelines for ML projects, ensuring seamless and efficient deployment processes.
- Monitor and optimize model performance, scaling resources as needed to accommodate increased workloads and maintain system stability.
- Maintain version control for machine learning models and associated codebase using industry-standard tools (e.g., Git).
- Work closely with data scientists, data engineers, data analysts, software engineers, and other cross-functional teams to ensure successful model deployments and integration.
- Adhere to security best practices and compliance requirements, ensuring data privacy and protection.
- Create and maintain documentation for MLOps processes and workflows.
- Diagnose and resolve issues related to machine learning pipelines, infrastructure, and deployments.
Educational Qualificationals and Experience
- Bachelor’s Degree in Computer Science, Engineering, or a related field.
- Minimum of 2 years in data science and/or 1-2 years in DevOps role.
- 1-2 years in a data role for reporting purposes such as operations reporting, statistics, etc.
Application Closing Date
Not Specified.
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2). Sales Manager, Digital Ecosystems
Location: Lagos
Job type: Full-time
Job Summary
- The ideal candidate will be responsible for executing strategic sales initiatives within the group for example, identifying, qualifying, and closing sales opportunities with partners and customers.
- He/she will maintain great relationships within the local market, with service providers and fintech.
- The ideal candidate will interact with the business development team to achieve client expectations and position our products for local market adoption across verticals.
Job Responsibilities
- Oversee and manage sales and partnerships within the digital ecosystems’ sales team.
- Develop forecasts of VAS and API products and generate demand to target markets.
- Coordinate with the business development team to ensure partners (VAS aggregator(s), POS Agency providers, and strategic partners) are managed with alignment to defined goals and strategic initiatives.
- Work with internal teams to handle issues related to VAS and API products, and manage clients to ensure all inquiries, issues, and complaints are handled according to agreed SLA’s.
- Participate in the overall development of VAS & API products strategy, plan, and roadmap to drive VAS and API products revenue.
- Negotiate and maintain standard agreements with service providers for digital ecosystem products.
- Grow the adoption of APIs across market segments.
- Meet sales targets.
Educational Qualifications Certification
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- First Degree from a reputable university (Master’s degree in Business Administration will be an added advantage)
Experience:
- Minimum of 3-6 years working experience in business development and sales.
- A strong background in the sales of VAS products within the Nigerian market.
- Experience with managing partnerships with fintech and telco’s
- Experience with using sales tools – CRM, Salesforce, and Dynamics tool.
Application Closing Date
Not Specified.
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3). Head, Data Governance & Advisory
Location: Lagos
Job type: Full-time
Job Summary
- The ideal candidate will be responsible for developing and managing the proper governance of data across the organization by defining data governance policies, frameworks, data quality, etc.
- He/she will champion data governance programs across the organization by implementing approved policies, standards, and processes while ensuring compliance.
Job Responsibilities
Data Governance/Data Management:
- Establish and set up the right data analytics agile teams within each business division and support groups, as required, to deliver data analytics functions/services across these groups.
- Develop and maintain the Data Maturity Model on which the organization and its departments/groups will be benchmarked for mid- and long-term delivery of data objectives and goals.
- Run data maturity assessments on a regular basis to access the data maturity level of business units and support groups within the organization.
- Plan and manage the implementation of a data governance framework for managing data and analytics lifecycle as well as cataloguing data assets, creating data dictionaries, and defining, and ensuring compliance to data quality metrics and standards across the organization.
- Setting goals for the data governance program, identifying initiatives that need data governance, overseeing program implementation progress, and assigning roles to data stewards and owners.
- Define the roles, and responsibilities of the stakeholders to operationalize data governance framework, policies, and processes.
- Work with the business units and support groups to run data quality audits with focus on improving data quality and data management.
- Creating and approving data standards, policies, business rules, and purchases of tools to support them
- Resolving problems and issues that data stewards can’t resolve on their own.
- Designing processes for monitoring and reporting adherence to policies and working with other members of the team to implement these.
- Collaborating with and managing other members of the team to ensure that the data governance function and the roles within it are supported, trained, and kept informed.
Data-aware products, compliance, and advisory services:
- Work with fellow data professionals to develop data procedures and policies to collect, prepare, organize, protect, and analyse data assets while ensuring that the company meets industry best practices and regulatory standards in building data-aware products.
- Work with the business units to establish commercial approaches and prices for revenue-generating data products.
- Working hand in hand with the Data Protection Office to ensure the implementation of data privacy policies in compliance with data protection regulations.
- Provide advisory services on Data Analytics goals, objectives, initiatives, operating procedures, and data quality to business units and support groups.
Increase Data analytics awareness:
- Work with the Change management team to grow the Data Analytics community within the organization which comprises data champions and data professionals.
- Build data analytics culture within the organization by defining and executing culture initiatives such as data analytics forums, data analytics training/webinars, data analytics community, etc.
Educational Qualification(s) and Certification
- Candidates should possess a Bachelor’s Degree / HND in Computer/System/ Information Technology or a related discipline.
- Relevant certifications in Data Governance, Data Management, ITIL (Information Technology Infrastructure Library), Agile Project Management, and Data Analytics.
Experience:
- Minimum of six (6) years working experience with data.
- Two (2) years of working experience in similar roles such as managing and delivering data-related projects.
- Working knowledge of data governance/data management frameworks, data analytics tools, and concepts including EDA, Tableau, SSRS, Power BI, Big Data technologies, agile methodology, techniques, and frameworks.
- Working experience in communication and stakeholder management including storytelling, data analysis, and visualization
Application Closing Date
Not Specified.
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4). Product Manager – Mobile Virtual Network Operator (MVNO)
Location: Lagos
Employment Type: Full Time
Job Summary
- The ideal candidate will be responsible for driving the short and long-term strategy for allocated Mobile Virtual Network Operators (MVNO) products, taking into account the strategic objectives of the business, customer, and market requirements.
Job Responsibilities
- Define and manage the product roadmap based on company strategy, market trends, and customer feedback.
- Conceptualize, design, and launch innovative mobile products and services.
- Drive ARPU growth through enhanced engagement with existing subscribers
- Drive gross adds through new propositions.
- Design innovative incentive systems and loyalty frameworks to drive growth.
- Manage VAS: scan for best practice solutions, select potential vendors, and manage solutions.
- Manage VAS: scan for best practice solutions, select potential vendors, and manage solutions.
- Ensure all products comply with Nigerian telecom regulations and any other relevant legal requirements.
- Ensure regulatory approvals are obtained in a timely manner for new propositions/ promotions.
- Continuously monitor product performance using relevant metrics and optimize as required.
- Conduct market research to identify new segments and emerging trends, incl. Competition.
- Develop relevant intra-business relationships with marketing and development teams to co-develop relevant channels, solutions, and the marketing mix for the product.
- Work closely with technical, marketing, sales, and customer service teams to align product development with business objectives.
- Forecast potential growth and impact of new product releases.
Educational Qualification(s)
- Bachelor’s Degree in Business Administration, Marketing, Engineering, Computer Science, or a related field.
Experience:
- A minimum of 5 years of experience in product management, with a demonstrated record of launching successful products in the prepaid area.
- Previous experience as a product owner.
Application Closing Date
Not Specified.
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5). Sales Lead – Mobile Virtual Network Operator (MVNO)
Location: Lagos
Employment Type: Full Time
Job Summary
- The ideal candidate will be responsible for building a holistic distribution network for the MVNO by forming strategic partnerships with existing agent networks and organizations with large consumer bases in order to drive subscriber growth through direct sales.
Job Responsibilities
- Build up a holistic distribution network for the MVNO with agents that sell sim cards, manage the onboarding process (KYC and activation), and recharges (airtime sales)
- Manage distributors in key strategic areas to win in Top locations.
- Form strategic partnerships with existing agent networks and organizations with large consumer bases.
- Drive subscriber growth through direct sales
- Untap high ARPU segments and locations to increase overall ARPU and CLTV
- Design, manage, and evaluate incentive programs for distributors and agents that are effective and cost-efficient at the same time.
- Manage the logistics and inventory of SIM cards.
- Manage the logistics and inventory of KYC devices (if necessary)
- Manage the logistics and inventory of promotional materials required by the sales network, ensuring timely distribution and availability.
- Regularly review and analyze sales numbers and performance metrics.
- Provide feedback and implement strategies to enhance the performance of underachieving sales representatives.
- Gather and analyze market insights from the agent and dealer network.
Educational Qualification(s)
- Bachelor’s Degree in Business Administration, Marketing, Communications, or a related field.
Experience:
- Minimum of 5 years of sales or sales management experience, preferably in the telecommunications sector
- Previous experience in sales and sales team supervision
- Proven track record of managing and leading sales teams or agent and dealer networks.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should use the links to apply:
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