Company Info
Large organization
200 + Employees
MANO Africa
MANO Africa is a trailblazing eCommerce platform that is revolutionizing grocery delivery in Africa by introducing ultra-fast service through a unique combination of advanced technology and quick commerce. Our commitment is to deliver our customers’ orders within an impressive 30-minute timeframe, setting a new standard for speed and efficiency in the industry. At MANO Africa, we take pride in our sophisticated and robust network of riders who serve as the backbone of our business. These dedicated individuals play a crucial role in enabling us to deliver groceries to our customers swiftly and efficiently. By leveraging their expertise and dedication, we ensure that our ultra-fast delivery promise is consistently met. Through the integration of cutting-edge technology, we have optimized our operations to streamline the entire delivery process. From seamless online ordering to real-time tracking and efficient dispatch, we have created a seamless experience for our customers. Our aim is to provide unparalleled convenience, ensuring that essential groceries are delivered to our customers’ doorsteps with remarkable speed and reliability. With MANO Africa, customers can enjoy the convenience of placing orders and receiving their groceries in record time. Our commitment to excellence, powered by our innovative approach and dedicated network of riders, sets us apart as the next generation of eCommerce in Africa.
1). Store Supervisor
Location: Lekki, Lagos
Employment Type: Full Time
Category: Operations
Job Summary
- We are looking for a young, brilliant, and enthusiastic individual who would support the store leader in the daily running of our store operations.
Responsibilities
- Open and close store on time.
- Opening shift for drivers and pickers and ensuring that system and telephones are working.
- Checking motorcycle conditions, documents, and maintenance on time.
- Ensure that all drivers and pickers wear the uniform in good condition.
- Ensure that pickers and drivers execute their work efficiently and on time.
- Ensure no delays in picking, dispatch, and delivery.
- Confirm that all products are in 100% condition.
- Confirm that expiry dates are up to date
- Ensure all payments done by customers are accounted for.
- Control and advise any differences.
- Assist as picker, despatcher, Admin at peak times to ensure quick delivery.
- Advise any customer queries to call center and store Operations Leader immediately.
- Ensure and customer query received by the controller is resolved.
- Focus on an excellent and quick customer experience always.
- Be of service and help to our customers 100% without fail and without counting the cost.
- Keep store manager informed of any issues, problems, complaints, compliments, accidents etc.
Requirements
- At least 1 year work experience working in a retail store
- Must be wiling to learn
- Must have good communication and leadership skills
- Should live around Surulere or environs.
Application Closing Date
Not Specified.
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2). Order Picker
Location: Lekki, Lagos
Employment Type: Full Time
Category: Operations
Description
- We are looking for an energetic Order Picker to ensure the accurate and timely collection of products.
- An order picker must be always on time and able to work long hours on their feet.
- They are strong and deft with an ability to “pick up” on small details.
- We also expect you to be “picky” when it comes to ensuring the quality of orders.
Responsibilities
- Check and receives incoming orders on the Mano app
- Locate products on the shelves swiftly using the Mano app
- Retrieve orders according to quantity, size, etc. ensuring accuracy
- Assist with shelving of received stocks from suppliers
- Ensure products are clean and not damaged or expired
- Receive orders immediately on the phone via the Mano app and pick up items within 3 minutes
- Arrange the picked products neatly in bags and pass to the supervisor for dispatch
Requirements
- National Diploma or equivalent is preferred
- Proven experience as an order picker or other warehouse position
- Great attention to detail
- Excellent time management
- Diligent and punctual
- Good physical strength and stamina
Benefits
- Integration in a young and dynamic team
- Professional growth opportunity
- Multicultural environment
Application Closing Date
Not Specified.
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3). Admin Clerk
Location: Lekki, Lagos
Employment Type: Full Time
Category: Operations
Job Description
- Receiving products physically from vendors as well as ensuring invoices and purchase order corresponds with the physical goods.
- Ensuring product quality checks are done on products while receiving
- Inbounding all products received physically into the inventory database.
- Carry out proper shelf labeling and product arrangement in the warehouse.
- Conduct daily, weekly monthly stock counts and submit reports to line managers.
- Reconcile variances on stock count reports with accounts, commercial and operations.
- Implement inter-store product transfers as directed by the commercial or line manager.
- Monitor and Report close to expiry products both on the database and physically in the warehouse.
- Daily inspect product quality in the warehouse.
- Manage and reduce product losses in the warehouse via product handling, expiry, and accurate inbounding on the database
Requirements
- Minimum of HND / BSc.
- At least 2 years of previous work experience working in the retail industry
- Ability to use SAP
- Good knowledge and usage of Excel
- Strong analytical skills
- Must reside around Lekki or environs
Benefits
- Integration in a young and dynamic team
- Professional growth opportunity
- Multicultural environment
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply: