Company Info
Large organization
200 + Employees
Payzeep Technologies
Payzeep Technologies offers a variety of financial services to people, businesses, banks, and government entities. Our services are intended to assist businesses and organisations in streamlining their payment processing and collection processes, while also offering customers with a convenient and secure method to pay for goods and services.
1). Network Manager
Location: Town Planning Way – Ilupeju, Lagos
Employment Type: Full-Time
Job Description
- Conducting research on target markets, competitors, and industry trends to provide insights and recommendations for marketing strategies and campaigns.
- Developing go-to-market strategy and execution for customers in a specified region.
- Drive adoption, migration and support for Retail and corporate Solutions – POS terminals, Payroll/Payment and Collections.
- Assisting in the planning, execution, and analysis of marketing campaigns across multiple channels.
- Monitoring and maintaining the company’s public image and reputation.
- Continually re-assess the ease of use and effectiveness of the company service solutions and make recommendations that will enhance efficiencies, and improve the overall customer experience
- Recommend various means to improve product awareness, capacity building and development.
- Give report on customer attitudes to the current product range and new product introductions.
- Adhering to and ensure compliance of all business transactions to the set standards of the Institution and Regulatory Authorities
- Other adhoc activities as may be assigned from time to time by the Regional Lead or Head of Sales.
Key Performance Indicators
- Agency Transaction Volume, Value and recruitment
- Merchant Transaction Volume, Value and recruitment
- PSSP Product Penetration
- Revenue
Qualifications
- 1-3 years of experience in consumer-facing technology
- Prior experience in the delivery of related Sales products
- Ability to break down complex processes into simple concepts
- Good analytical mind with attention to detail
- Strategic thinker who is self-directed and driven
- Very good knowledge of Microsoft Office Suite, especially Excel
- Must be able to handle multiple tasks simultaneously and make sound independent decisions.
Additional Information
- Competitive Compensation.
- Flextime.
- Competitive Health Insurance (Employee + Spouse + 4 children).
- Growth and Development.
Application Closing Date
Not Specified.
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2). Sales Lead – PSSP & PTSP
Location: Town Planning Way – Ilupeju, Lagos
Employment Type: Full-Time
Cadre: Manager
Reporting Line: Reports to Head of Business/Sales and Marketing
Job Description
- Lead and manage the merchant acquiring sales team.
- Promote digital payment solutions to merchants based on their needs.
- Contract new merchants and partners by offering suitable payment solutions.
- Maintain and grow merchant relationships to achieve sales targets.
- Collaborate with SME/Corporate Relationship Managers for referrals and appointments.
- Develop and implement a business plan to drive growth.
- Manage relationships with key accounts and explore opportunities with existing merchants.
- Prepare reports on business development and market analysis.
- Monitor the sales team’s performance and provide necessary support.
- Ensure compliance with Paymi policies and cross-sell other payment products.
- Gather and share market intelligence to identify product gaps.
- Represent the company in events for branding and promotion.
- Focus on customer satisfaction and prompt issue resolution.
Qualifications
- Minimum OF Degree in Banking / Finance / Marketing or related field.
- 2+ years of e-business or Fintech experience in merchant acquisition/payment gateway.
- At least 4 years of Merchant Acquiring experience.
- Strong leadership and sales skills.
- Proven track record in retail/e-commerce sales.
- Excellent communication and negotiation skills.
- Self-driven, proactive, and highly motivated.
- Basic financial understanding of payment products.
- Proficiency in Microsoft Office tools.
- Ability to close deals and maintain a sales pipeline.
- Good network of contacts in the retail sector.
Additional Information
- Competitive Compensation.
- Flextime.
- Competitive Health Insurance (Employee + Spouse + 4 children).
- Growth and Development.
Application Closing Date
Not Specified.
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3). Financial Analyst
Location: Wupa, Abuja (FCT)
Employment Type: Full-Time
Cadre: Manager
Reporting Line: Reports to Head of Business/Sales and Marketing
Job Description
- Manage accounting functions as assigned, not limited to accounts payable and accounts receivable.
- Assist in monthly close process, analysis, and reporting
- Monitor and reconcile settlement account
- Liaise closely with Client delivery and SalesTeams.
- Monitor the Terminal management System.
- Computation of aggregators and agents’ commission.
- Monitor and initiate replenishment of all settlement accounts.
- Assist with tax compliance and filings
- Assist in payroll and company formation.
- Monitor cash flow and expense management.
- Assist in setting budgets and financial forecasts.
- Assist annual audit and tax work with our outside audit firm.
Qualifications
- 2 years of experience in accounting.
- Proficient with Microsoft Excel & Google Sheets.
- Excellent in bookkeeping.
- Possess analytical skills.
- You’re organized and demonstrate a high attention to detail and accuracy.
- You’re self-motivated and like to take ownership of new projects.
- You love working with numbers and helping people.
- Have good understanding of all tax laws and its application.
- Minimum Qualification; Bsc.in Accounting.
Additional Information
- Competitive Compensation.
- Flextime.
- Competitive Health Insurance (Employee + Spouse + 4 children).
- Growth and Development.
Application Closing Date
Not Specified.
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4). Field Support Officer
Location: Town Planning Way – Ilupeju, Lagos
Employment Type: Full-Time
Job Objective
- Create awareness / adoption of products, penetration and support of agents and merchants
Job Functions
- Conducting research on target markets, competitors, and industry trends to provide insights and recommendations for marketing strategies and campaigns.
- Provide Support to Agents and Merchant to resolve all challenges.
- Developing go-to-market strategy and execution for customers in a specified region.
- Drive adoption, migration and support for Retail and corporate Solutions – POS terminals, Payroll/Payment and Collections.
- Assisting in the planning, execution, and analysis of marketing campaigns across multiple channels.
- Monitoring and maintaining the company’s public image and reputation.
- Continually re-assess the ease of use and effectiveness of the company service solutions and make recommendations that will enhance efficiencies, and improve the overall customer experience
- Recommend various means to improve product awareness, capacity building and development.
- Give report on customer attitudes to the current product range and new product introductions.
- Adhering to and ensure compliance of all business transactions to the set standards of the Institution and Regulatory Authorities
- Other adhoc activities as may be assigned from time to time by the Regional Lead or Head of Sales.
Key Performance indicators
- Agency Transaction Volume, Value and recruitment
- Merchant Transaction Volume, Value and recruitment
- PSSP Product Penetration
- Revenue
Qualifications
- 1-2 years of experience in consumer-facing technology
- Prior experience in the delivery of related Sales products
- Ability to break down complex processes into simple concepts
- Strategic thinker who is self-directed and driven
- Very good knowledge of Microsoft Office Suite, especially Excel
- Must be able to handle multiple tasks simultaneously and make sound independent decisions.
- Excellent written and oral communication skills are essential
- Leadership skills
- Negotiation skills.
- Conceptual skills.
- Analytical skills and strong initiative
- Aggressive and result oriented.
- Awareness of global business trends and dynamics.
Additional Information
- Competitive Compensation.
- Flextime.
- Competitive Health Insurance (Employee + Spouse + 4 children).
- Growth and Development.
Application Closing Date
Not Specified.
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5). Settlement and Dispute Analyst
Location: Remote
Employment Type: Full-Time
Job Summary
- We are seeking a dedicated Settlement and Dispute Analyst to join our Payments Operations team at PayZeep.
- This role is pivotal in ensuring the efficient settlement of financial transactions and the prompt resolution of payment disputes.
- The ideal candidate should possess excellent problem-solving skills, a customer-centric approach, and the ability to manage settlement activities and address disputes effectively.
Job Responsibilities
Settlement Operations:
- Execute and oversee the settlement of financial transactions, ensuring timely fund transfers and addressing settlement discrepancies.
- Collaborate with internal and external stakeholders to maintain seamless payment processing.
- Ensure that settlement reports are received from switches and third-party service providers – data accuracy and timeliness is key.
- Ensure that SLAs/OLAs with Banks and third-party vendors (where applicable) are adhered to.
- Ensure strict adherence to industry regulations and PayZeep’s settlement policies.
Dispute Resolution:
- Receive, investigate, and resolve payment disputes and discrepancies from merchants, agents, and customers – promptly and accurately.
- Collaborate with relevant teams to reach satisfactory resolutions.
- Maintain meticulous records of settlement activities and dispute resolutions.
Chargebacks and Reversed Transactions:
- Handle chargeback cases according to established procedures.
- Collaborate with cross-functional teams for documentation and resolution.
- Maintain accurate records of chargeback resolutions
Database Management & Reporting:
- Document dispute cases, investigation, and resolution steps.
- Maintain organized records of settlement reports received from switches and third-party service providers.
Training and Technical Guidance:
- Build strong product expertise
- Ensure that standard operating procedures (SOPs) are up to date and accessible.
Qualifications
- Hold a B.Sc / HND from a reputable tertiary institution
- Minimum of 2 years of professional experience in settlement operations within the Fintech industry.
- Clear understanding and appreciation of POS business (PTSP, Acquiring, Co-Acquiring and Agency Banking) and Payment Gateways.
- Proficient understanding of transaction routing and processing.
- Proficiency in using financial software and tools.
- Proficient in the use of Microsoft Suite (Excel, PowerPoint, and Word), CRM, and JIRA.
- Exceptional communication skills, both written and verbal
- Certifications that relate to Electronic Fund Transfer has an added advantage.
Professional Competencies:
- Minimum of 2 years of professional experience in settlement operations within the Fintech industry.
- Clear understanding and appreciation of POS business (PTSP, Acquiring, Co-Acquiring and Agency Banking) and Payment Gateways.
- Proficient understanding of transaction routing and processing.
- Proficiency in using financial software and tools.
- Proficient in the use of Microsoft Suite (Excel, PowerPoint, and Word), CRM, and JIRA.
- Exceptional communication skills, both written and verbal.
Additional Information
- Competitive Compensation.
- Flextime.
- Competitive Health Insurance (Employee + Spouse + 4 children).
- Growth and Development.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply: