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Company Info

Large organization

200 + Employees

Quidax

Quidax stands as an African-focused cryptocurrency exchange, facilitating the seamless purchase and sale of Bitcoin and other cryptocurrencies like Ethereum, USDT, and Litecoin using Naira. Our ultimate vision, ingrained in every aspect of our daily operations, is to create a world where transferring money and value globally is as effortless as sending a text message. At Quidax, we cherish positive energy and emphasize clear communication, all while fostering an inclusive environment that welcomes individuals from diverse backgrounds.

1). Infrastructure Security Engineer

Location: Remote

Department: Security

About the Job

  • While reporting to the CISO, the Infrastructure Security Engineer is responsible for the security of the computing systems at Quidax.
  • This role involves designing, implementing and day-to-day operations of a wide range of security tools and resources.
  • You will be required to be involved in activities in the Security Operations Center as well as working with the Engineering team to ensure security is embedded into the infrastructure from the get go.
  • In this position, you’d be working with SIEM solutions, different types of firewalls, endpoint security solutions, carrying out frequent audits and process controls as well as liaising with several other teams to ensure that Quidax security policy is enforced and properly implemented at all times.
  • The ideal candidate has deep technical security knowledge and expertise and will help design and implement robust security solutions, frameworks and governance processes.

Here’s an example of what your day to day at Quidax might look like:

  • Responsible for the planning, design, implementation and maintenance of security systems on the infrastructure.
  • Deploy, test and maintain security systems.
  • Provides valuable insight on securing application software and other third-party platforms.
  • Troubleshooting of security systems.
  • Monitor security systems activities, fine tune parameters and configuration in order to ensure optimal performance of these systems.
  • Auditing of the Web Application & Network Firewalls and providing insight on best practices.
  • Implementing and enforcing relevant information security and data privacy standards and regulations such as ISO 27001, ISO 22301, NDPR.
  • Recommend Information security processes and architect security improvements.
  • Provide insight into mitigation plans for vulnerabilities & technical glitches.
  • Work closely with cross-functional teams while carrying out daily tasks.
  • Work across business units on executing standardized security solutions and integrations.
  • Liaise with other managers to promote good security practices within the organization.
  • Liaising with vendors to carry out audits & VAPTs, implement security solutions and processes in compliance with regulatory standards.
  • Stay current with new technology options and vendor products, evaluating which ones would be a good fit for the company.

Job requirements
What you need to have:

  • Minimum of 3 years’ experience as a Network Security Engineer.
  • Very strong foundational knowledge of information technology.
  • Strong understanding of cybersecurity concepts and principles.
  • Strong understanding of systems architecture.
  • Very good understanding of cloud engineering, routing & switching, access-Lists, NAT and other networking concepts.
  • Understanding of application tiers & segmentation.
  • Understanding of service-oriented architecture.
  • Understanding of web services security.
  • Extensive experience and expertise working with information security solutions, including data loss prevention, intrusion detection and prevention, network security monitoring and vulnerability management amongst others.
  • Experience in implementing security controls using standards such as PCIDSS, ISO 27001 and ISO 22301 is an added advantage.
  • Be proactive, very observant, pay close attention to details, have an analytical mind, good problem-solving skills, risk intolerant and process driven.
  • You live and breathe security; you have bags of energy and obsess about security & trust!
  • Certifications such as CompTIA Security+, CompTIA A+, CCNA, CCNP, CCSA, CEH, Fortinet NSE, PCNSE, CHFI, CISSP are an added advantage.

Nice to haves:

  • Crypto experience
  • Fintech experience.

Application Closing Date
Not Specified.

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2). Compliance Officer

Location: Remote
Department: Legal

Job Description

  • We are looking for a Compliance Officer to join our team and ensure that our operations comply with relevant laws, regulations, and internal policies.
  • As a Compliance Officer, you will be responsible for identifying and mitigating compliance risks, conducting audits and reviews, and implementing compliance programs.
  • We always and strongly encourage candidates from all backgrounds and identities to apply.
  • With each new hire, we look to diversify, strengthen our team, and be more purposeful about building our culture.
  • On the other hand, we look to give you the opportunity to grow, do the most impactful work of your life tackling problems that matter while being happy doing it.

About the Job

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  • The mission of the role is to own compliance within our organization and ensure that all activities are conducted in adherence to legal and regulatory requirements.
  • You will work closely with different teams to assess and address compliance issues, provide guidance and training on compliance matters, and monitor ongoing compliance efforts.

What your day-to-day looks like

  • Sync with your team lead on the direction for the week/day.
  • Review alerts for potential money laundering, sanctions, and suspicious activity including conducting investigations and escalation to the Compliance Manager.
  • Responsible for conducting sanctions and adverse screening for prospective clients as well related parties (e.g., directors, signatories and beneficial owners) using third party tools and public sources to identify adverse media, sanctions risk and/or politically exposed persons (PEPs).
  • Review and document KYC for prospective customers at the time of on-boarding.
  • Assist in preparing monthly and annual metrics for new customers, high risk individuals and foreign PEPs.
  • Support with developing and maintaining compliance frameworks and policies.
  • Assist in Compliance Monitoring Assessments.
  • Assist in development, scheduling and tracking of periodic AML training.
  • Work on ad-hoc projects as required.

What You Need to Have

  • Minimum of First Degree in any discipline is required.
  • 2 – 3 years’ experience in Compliance. Audit and Risk may be considered.
  • Ability to communicate clearly, learn fast and be flexible.
  • A proactive approach to problem solving and delivering results.
  • Exceptional attention to detail.
  • Strong project management, time management, and organisational skills.
  • Strong analytical and problem-solving skills.
  • Ability to execute tasks with minimal supervision.

Nice to haves:

  • A Compliance certification (CAMS, CAFCA, DCP etc.)

Application Closing Date
Not Specified.

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3). Retention Specialist

Location: Remote
Department: Marketing

What You’ll be Doing

  • As a retention specialist at Quidax, your primary goal is to ensure our customers keep using and paying for our products and services.
  • You’ll work closely with product development and customer service teams to address any issues and enhance the overall customer experience.
  • You’ll ensure that our customers stay engaged with and continue to use our products and services.
  • You’ll be the key player in maintaining customer loyalty and preventing churn.

What your Day-to-day looks like

  • Reach out to customers who may have shown signs of disengagement or expressed concerns.
  • Analyze customer feedback collected from various sources, such as surveys, reviews, and social media.
  • Collaborate with product development, marketing, and customer support teams to address customer pain points and ensure that the product/service aligns with customers’ needs and expectations
  • Engage with customers through emails, calls, or messages to maintain relationships and inform them about new features, updates etc

Requirements
What you need to have:

  • 0-2 years of experience in customer retention
  • Strong analytical and problem-solving skills
  • You are able to work very well with data and analyse trends
  • Remarkable communication skills
  • Experience leading a retention team.

Nice to haves:

  • Crypto experience
  • Fintech experience.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should use the links below to apply:

Note

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  • Please send an application tailored to the role that speaks to us.
  • A lot of people send in bland generic applications and it is easy and very helpful to stand out, especially when someone has been going through 100 applications, endeavour to make your application the breath of fresh air.
  • We appreciate your great writing and you taking the time to put your application together.
  • We would most likely send you a test should you get through the application stage, please imagine you are already part of the team and walk us through your thinking about the problems we present.

What our hiring process looks like
It’s a 4-step quick process:

  • Intro call with the recruiter
  • 1 hour call with the hiring team lead & culture fit interview.
Looking for the best HOST for your website? Hostinger is the BEST. Try It NOW!
Looking for the best HOST for your website? Hostinger is the BEST. Try It NOW!

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