Vacancies at TopHedge Group

Cook Responsibilities:

• Preparing and assembling ingredients for menu items.
• Preparing high-quality meals and food items according to company recipes.
• Storing excess food at the correct temperature in order to avoid spoilage.
• Ensuring that food portions and food presentation meet company standards.
• Monitoring supplies and re-ordering stock as needed.
• Ensuring that cooking utensils are clean before each use.
• Cleaning and sterilizing food preparation areas.
• Assisting other cooks to ensure that food orders are completed in a timely manner.
• Efficiently resolving problems with customers’ orders.
• Ensuring that food health and safety regulations are followed.

Cook Requirements:

• High school diploma or GED.
• ServSafe food handling certification is preferred.
• Sound knowledge of cooking methods and techniques.
• Proven experience working as a Cook.
• The ability to follow recipes.
• The ability to work in a team.
• The ability to stand for extended periods of time.
• Effective communication skills.

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Chef Responsibilities:

• Ensuring that all food is of excellent quality and served in a timely manner.
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients.
• Overseeing all kitchen operations.
• Coordinating kitchen staff, and assisting them as required.
• Training staff to prepare and cook all the menu items.
• Taking stock of ingredients and equipment, and placing orders to replenish stock.
• Enforcing safety and sanitation standards in the kitchen.
• Creating new recipes to keep the menu fresh.
• Keeping up to date with industry trends.
• Receiving feedback and making improvements where necessary.

Chef Requirements:

• Culinary school degree/diploma.
• Past experience as a working chef.
• Advanced knowledge of the culinary arts.
• Perfectionism in sanitation and quality control.
• Portfolio of creative, unique dishes.
• Expert multitasking ability.
• Great leadership and interpersonal skills.
• Ability to run stocktaking and place orders for resupply.
• Exemplary work ethic in a high-pressure environment.
• Passion and pride for delighting people with food.

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Waitress Responsibilities:

• Provide customers with menus.
• Take customer orders and relay this to the kitchen.
• Serve food and beverages to customers.
• Listen to any complaints that patrons have and address them appropriately.
• Prepare bills and process payments.

Waitress Requirements:

• Endurance to stand and walk for long hours.
• Flexible work hours.
• Friendly disposition.
• Excellent coordination skills.
• Excellent communication skills.

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Logistics Coordinator Responsibilities:

• Overseeing all supply chain operations.
• Organizing and managing inventory, storage, and transportation.
• Analyzing and optimizing logistical procedures.
• Reviewing, preparing, and routing purchase orders.
• Ensuring the safe and timely pick-up and delivery of shipments.
• Monitoring shipments, costs, timelines, and productivity.
• Addressing and resolving shipment and inventory issues.
• Liaising and negotiating with suppliers and retailers.
• Answering customer queries.

Logistics Coordinator Requirements:

• High school diploma/GED required.
• Degree in business administration, logistics or related field preferred.
• 2+ years of experience in logistics management required.
• Working knowledge of legal regulations and ISO requirements.
• Excellent communication and negotiation skills.
• Proficiency in Microsoft Office and logistics software.
• Good management and organizational skills.
• Strong problem-solving skills.

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Customer Service Representative Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

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Cashier Responsibilities:

• Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
• Operating scanners, scales, cash registers, and other electronics.
• Balancing the cash register and generating reports for credit and debit sales.
• Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
• Processing refunds and exchanges, resolving complaints.
• Bagging or wrapping purchases to ensure safe transport.
• Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
• Maintaining a clean workspace.

Cashier Requirements:

• High school diploma or equivalent.
• Customer service or cashier experience.
• Ability to handle transactions accurately and responsibly.
• High level of energy with strong customer service skills.
• Basic math and computer skills.
• Ability to stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent service.
• Attention to detail.
• Helpful, courteous approach to resolving complaints.

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Receptionist Responsibilities:

• Greet clients and visitors with a positive, helpful attitude.
• Assisting clients in finding their way around the office.
• Announcing clients as necessary.
• Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
• Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
• Preparing meeting and training rooms.
• Answering phones in a professional manner, and routing calls as necessary.
• Assisting colleagues with administrative tasks.
• Performing ad-hoc administrative duties.
• Answering, forwarding, and screening phone calls.
• Sorting and distributing mail.
• Hiring, managing, and developing the junior administrative team.
• Provide excellent customer service.
• Scheduling appointments.

Receptionist Requirements:

• Associate’s or bachelor’s degree in a related field.
• Prior experience as a receptionist or in a related field.
• Consistent, professional dress, and manner.
• Excellent written and verbal communication skills.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good time management skills.
• Experience with administrative and clerical procedures.
• Able to contribute positively as part of a team, helping out with various tasks as required.

Deadline: Jul 20, 2023.

How to Apply: Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.