Warranty Assistant at Keeper Systems

Keeper Systems is a leading provider of warranty management solutions in Nigeria, specializing in the administration of warranty programs for manufacturers, dealers, and service providers. Our team of experts is dedicated to delivering exceptional customer service and ensuring the effective management of warranty programs.

Job Title: Warranty Assistant

Location: Nigeria

Employment Type: Full-time

Job Description

• We’re seeking a highly organized and customer-focused Warranty Assistant to join our team at Keeper Systems.
• As a Warranty Assistant, you’ll be responsible for processing warranty claims, coordinating repairs and replacements, and providing exceptional customer service.

Responsibilities

• Process warranty claims and coordinate repairs and replacements
• Communicate with customers, dealers, and service providers to resolve warranty issues
• Maintain accurate records and databases of warranty claims and repairs
• Collaborate with our operations team to ensure timely and effective resolution of warranty issues
• Provide exceptional customer service and support.

Requirements / Skills

• 1+ years of experience in customer service, operations, or a related field
• Excellent communication, interpersonal, and problem-solving skills
• Ability to work independently and collaboratively as part of a team
• Proficient in Microsoft Office and Google Suite.

Salary

• N250,000 – N300,000 monthly.

Application Closing Date
10th April, 2025.

How to Apply: Interested and qualified candidates should send their Resume & Cover Letter to: [email protected] using the job title as the subject of the mail.