Coronation Bank is a prominent financial services partner that assists in the establishment of enduring legacies for long-term wealth building in Africa. Title: Anti-Fraud Officer Location: Victoria Island, Lagos Employment Type: Contract Responsibilities As an Anti-Fraud Officer in our bank, your responsibilities will include: \tFraud & Defalcation Reporting: Collaborate closely with our Internal Audit team to generate timely monthly and weekly Fraud & Defalcation return reports. Ensure that monthly returns are submitted within five working days of the following month, and weekly returns are provided every Monday before close of business. \tProof of Ledger Verification: Update the proof of ledger as necessary, ensuring it aligns with the system ledger balance. Maintain accuracy in the Balance Under Investigation account and the Fraud and Defalcation account. \tTransaction Review - Internet Banking: Thoroughly review all alerts received via email from theapplication. Confirm that transactions conducted through internet banking align with both bank and customer known activities. \tTransaction Review - Core Banking Platform: Review alerts received via email from theapplication. Verify that transactions executed on the core banking platform align with established bank activities. \tCustomer BVN Verification: Obtain and verify customer BVNs (Bank Verification Numbers) to prevent, detect, and mitigate potential fraud risks within the bank. \tComplaint Management: Efficiently manage and resolve complaints as soon as they are received. Log all customer fraud alerts and complaints, escalating them as per our internally predefined process. \tSecurity Measures: Ensure the implementation of robust security measures to safeguard customer data and transactions. Uphold a zero-tolerance approach towards any breaches to customer information. \tCustomer Satisfaction: Monitor internal customer satisfaction ratings to assess the effectiveness of anti-fraud measures and strategies. \tTransaction Monitoring: Conduct regular anti-fraud processes and transaction monitoring to proactively identify and curb losses stemming from suspicious activities. Remuneration N99,000 - N130,000 Monthly. Deadline: 30th September, 2023. How to Apply: Interested and qualified candidates should send CV to: email@example.com using the Job Title as the subject of the mail.