Ekesons Transport - We provide bus transportation services in accordance with internationally recognised road transportation standards. Our services are tailored to distinguished travelers who might otherwise employ air travel. 1). Admin Assistant Location: Lagos Employment Type: Full-time Job Summary \tThis position involves handling a variety of tasks related to personnel management, office administration, and employee engagement. \tUltimately, the role holder should be able to ensure our activities run smoothly on a daily and long-term basis. Responsibilities \tAssist in preparing HR-related documents. \tSupport the HR team with preliminary recruitment tasks. \tRespond to HR-related inquiries and provide information to employees. \tCompile HR-related data and prepare reports. \tMaintain HR and administrative records in an organized and secure manner. \tSupport day-to-day office operations; oversee and coordinate overall office activities and provide support to the administrative team. \tProvide basic administrative services to all departments. \tAssist the travel team to manage company apartment and ensure excellent guest/staff experience. \tAssist the procurement team in the purchase of items and services. \tSchedule in-house and external events. Qualifications and Experience \tUniversity qualification in a relevant discipline. \tCandidate with an interest in HR/Admin is highly desirable. \tAt least 1-year experience in a corporate environment. Application Closing Date 22nd September, 2023. 2). IT Support Officer Location: Lagos Employment Type: Full-time Job Description \tCandidate will provide technical assistance and support to our staff, ensuring smooth operation of our IT systems. From troubleshooting hardware and software issues to setting up new equipment, your expertise will help maintain a reliable and secure IT infrastructure Responsibilities \tPeriodically monitor the security of IT systems in the company \tProvide remote/on-site support, co-ordinate with technical partner \tPrepare and update system documentation and reports \tPrepare standard trouble shooting guide for recurring problem \tProactively identify the possible breakdown/ issues \tDelivering support to existing business users; investigating and resolving application data errors. Requirements \tCandidates should possess a B.Sc / B.Tech / HND in Computer Science / Engineering \tMust have 2 - 5 years experience \tKnowledge of MS Office, Application, Networking \tSoftware Installation knowledge \tKnowledge of Server Installation and Maintenance. Application Closing Date 22nd September, 2023. 3). Mechanic Location: Lagos Employment Type: Full-time Job Description \tCandidates are expected to attend to repairs and mechanical issues that may arise from time to time. Requirements \tA Post-secondary Degree / Diploma and or related experience in heavy duty maintenance \t5 to 10 years of maintenance related experience \tCandidate must be experience luxury bus Mechanics especially on Asiastar, Zhong tong, Yutong and Mercedes benz 100. Application Closing Date 22nd September, 2023. 4). Workshop Manager (Vehicle Maintenance) Location: Lagos Employment Type: Full-time Job Description \tEnsures operation of machinery and mechanical equipment by completing preventive maintenance requirements on engines, motors, pneumatic tools, conveyor systems, and production machines; following diagrams, sketches, operations manuals, manufacturer's instructions, and engineering specifications; troubleshooting malfunctions. \tLocates sources of problems by observing mechanical devices in operation; listening for problems; using precision measuring and testing instruments. \tRemoves defective parts by dismantling devices; using hoists, cranes, and hand and power tools; examining form and texture of parts \tDetermines changes in dimensional requirements of parts by inspecting used parts; using rules, calipers, micrometers, and other measuring instruments. \tAdjusts functional parts of devices and control instruments by using hand tools, levels, plumb bobs, and straightedges. \tControls downtime by informing production workers of routine preventive maintenance techniques; monitoring compliance. \tFabricates repair parts by using machine shop instrumentation and equipment \tMaintains equipment, parts, and supplies inventories by checking stock to determine inventory level; anticipating needed equipment, parts, and supplies; placing and expediting orders; verifying receipt. \tConserves maintenance resources by using equipment and supplies as needed to accomplish job results. \tProvides mechanical maintenance information by answering questions and requests. \tPrepares mechanical maintenance reports by collecting, analyzing, and summarizing information and trends. \tMaintains technical knowledge by attending educational workshops; reviewing technical publications; establishing personal networks. \tMaintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. \tMaintains safe and clean working environment by complying with procedures, rules, and regulations. \tContributes to team effort by accomplishing related results as needed. Requirements \tA Post-secondary Degree / Diploma and or related experience in heavy duty maintenance. Understanding equipment mining and shop scheduling. \t5 to 10 years of maintenance related experience is an asset. \tHave a good understanding of maintenance facility flow along with a strong understanding of parts inventory flow, systems and supplier base specifics, to mine utility equipment and winches and tuggers. \tExcellent interpersonal and communication skill. Application Closing Date 22nd September, 2023. 5). Welder Location: Lagos Employment Type: Full-time Requirements \tGraduates or Artisans \tTrade Test Class & 2 with 5 years experience in welding. \tProfessional Welder / Fitter who is skilled in SMAW, MIG, TIG Operations and can weld in all Welding Positions (Flat, Horizontal, Vertical and Overhead). Application Closing Date 22nd September, 2023. 6). Storekeeper/Assistant Location: Lagos Employment Type: Full-time Job Description \tReceive, pull stock, store, and maintain store inventory \tResponsible for the issuance of materials and supplies to all departments in the organization \tScrutinize all deliveries and ensure that defective or incorrect items are returned \tExamine stock and dispose of depreciated and obsolete stock following the organization’s policy \tResponsible for stock control \tKey departmental orders into the inventory management system \tCarry out minor maintenance or repair of storeroom material \tProvide detailed reports on departmental charges \tResponsible for the preparation of requisitions for supplies and materials \tResponsible for the maintenance of inventory of parts and equipment on hand \tKeep documentation of materials and supplies issued \tResponsible for the preparation of work orders for equipment repairs \tPreserve records and prepare related reports. General Requirement \tPossess relevant qualifications \tAble to drive Specific Requirements: \tFor the position of Store assistant: 2-5 years experience. \tFor the position of Storekeeper: 3-6 years experience. Application Closing Date 22nd September, 2023. 7). Customer Service Executive Location: Lagos Employment Type: Full-time Job Responsibilities \tHandling Outbound and Inbound calls from customers. \tProviding information and resolving customers on complaints regarding specific products as well as services. \tSelling additional services by recognizing opportunities to up-sell Transferring customer calls with complex queries to appropriate staff. \tRecognizing, documenting, and informing the supervisor regarding the trends in internal and external customer calls. \tProvide information and advice to customers relating to bus fare, booking procedure, and other inquiries - in a patient and calm manner through all service channels. \tInterpret and accurately communicate our terms and conditions of service where and when applicable. \tAssist guest in managing existing reservations/ bookings with reference to rescheduling and re-routing. \tEnsure deliverables are met within ascribed SLA timeframe. \tPerform all other duties as assigned. Job Requirements \tMinimum of Bachelor's Degree or HND in any relevant discipline \tMinimum of two (4) years cognate experience in Customer Service/ Care. Application Closing Date 22nd September, 2023. 8). Terminal Operations Manager Locations: Jibowu, Maza-Maza & Oshodi - Lagos, Port Harcourt - Rivers & Owerri - Imo Employment Type: Full-time Responsibilities \tEnsure day to day terminal operations run smoothly. \tEnsure scheduled service timelines are strictly adhered to, minimize disruption and resolve any unscheduled delays. \tCoordinate the activities of the terminal operations staff to ensure available buses are assigned to routes, positioned and moved efficiently and effectively \tDisseminate information as communicated by Management to terminal staff members \tCommunicate shortage or surplus of buses at the terminal to the Operations manager. \tEnsure all buses blown to the terminal are effectively tracked in transit. \tResolve minor grievances or disputes that do not require escalation. \tEnsure the terminal facilities are efficiently cleaned and maintained. \tEnsure the terminal meets its performance and safety targets \tEnsure the timely use of appropriate software/ tools for all operational processes. \tEnsures all booking Officers remit accurate “sales” to the accounts department \tProactively attend to guest’s questions and queries and deliver high standard of customer experience. \tIdentify opportunities to improve the interface and our service to Guests and relay the potential to Operations Manager. \tEnsure all employees within the terminal comply strictly with the policies and procedures of the organization. E.g. resumption time, dress code, professionalism towards guests etc \tPromote Ekesons transport services by encouraging greater use of online booking platforms (Website and App). \tDevelop and implement terminal staff shift schedule in compliance with standards set by Management. \tPerform other duties as required or as assigned. Requirements \tB.SC / HND qualification in a relevant field \tMinimum of 5 years’ experience in operations management \tKnowledge of fleet management is an added advantage \tGood communication skills (writing & speaking) \tAble to deliver positive results under pressure and manage difficult situations. \tCustomer-centric skills. \tProactive and team player. \tKnowledge of fleet management is an added advantage. \tProficient in the use of modern technology and relevant Microsoft Office tools. Application Closing Date 22nd September, 2023. 9). Fleet Operations Manager Location: Lagos Employment Type: Full-time Job Duties \tEnsure the services of the organization are effectively communicated and that management projected performances are surpassed. \tTrack all in-transit buses assigned to the terminal effectively and ensure their availability to meet the projected demand by customers \tEnsure available buses are effectively fixed and ready for daily operations within stipulated turnaround time \tConduct pre-trip inspections to ensure available buses are fit for use and are in alignment with the approved SCS (service,comfort,safety) standards for our fleet. \tEfficiently coordinate the daily operations of the terminal with the objective of ensuring zero service disruptions and service failures. \tEnsure available buses are efficiently assigned to routes, positioned for boarding. \tEnsure strict adherence to scheduled departure timelines and minimize service disruptions \tEnsure guests who have opted for pick up services are effectively processed in line with their bookings and picked up at their preferred location \tEnsure all information passed by management is effectively communicated to and understood by all terminal based staff. \tPromptly communicate shortage or surplus of buses at the terminal to the designated Operations support team. \tResolve minor grievances or disputes that does not require escalation \tEnsure the terminal and its ambience is properly maintained and is in compliance with “The Company” standards by the facility maintenance team \tEnsures all transactions are effectively managed and documented on the approved ERP platform and that experience officers remit accurate sales to the accountant \tIdentify opportunities to improve the interface and service to our customers \tEnsure all employees within the terminal comply strictly with the policies and procedures of the organization. E.g. resumption time, dress code, friendly attitude towards guests etc. \tPromote our services to encourage greater use of online booking platforms (Website and App). \tLiaise and negotiate with different stakeholders including local authorities, regulatory bodies, highways authorities and reps of host community as authorized by management. \tDevelop and implement terminal staff shift schedule in compliance with standards set by HCD. \tLiaise and negotiate with different stakeholders including local authorities, regulatory bodies, highways authorities and reps of host community. \tPerform other duties as required or as assigned. Requirements \tB.Sc / HND qualification in a relevant field \tMinimum of 5 years’ experience in operations management \tKnowledge of fleet management is an added advantage \tGood communication skills (writing & speaking) \tAble to deliver positive results under pressure and manage difficult situations. \tCustomer-centric skills. \tProactive and team player. \tKnowledge of fleet management is an added advantage. \tProficient in the use of modern technology and relevant Microsoft Office tools. Deadline: 22nd September, 2023. How to Apply: Interested and qualified candidates should send their CV to: firstname.lastname@example.org using the job title as the subject of the mail.