Management Consulting Firm - Our client, a microfinance bank, is currently seeking qualified candidates to fill the position mentioned below: Title: Branch Manager (Micro Finance Bank) Location: Apapa, Boundary, Lagos Employment Type: Full-time Job Responsibilities \tPromotion of the Banks’ products and origination of new clients. \tDriving of loan officers towards achieving 100% targets. \tEnsuring a very high portfolio quality. PAR must not be greater than 2.5%. \tFrequent reports; daily, weekly, and monthly on the achievement of the Branch as it relates specifically to KPIs. \tFrequent visitation to all customers for either initiating new loans or identifying causes of delinquency. Verification of the intending Borrowers and their Guarantors are essential. \tTrain and supervise the Branch staff so that they follow the internal processes and procedures in order that the bank has an efficient and effective workforce. \tProvides effective and efficient report of the operations activities, and portfolio status at the branches to management for analysis and decision-making. \tEnsure that the branch maintains up-to-date accurate records and generates the necessary report on time. \tSupport the handling of customers’ complaints according to the different levels of authorization. \tParticipate in branch expansion, brand management and business development activities in the region. \tSensitize all Loan applicants on all aspects of the loan program: procedures to apply, the terms and conditions, the incentives for good performance and penalties for default. \tConduct loan evaluations according to the policies, and procedures of the Bank and develop an accurate assessment of each client’s capacity & willingness to repay the requested loan. \tEnsure an appropriate and capable guarantee is in place for all Credit appraisals. \tEnsure loans are considered and approved by Branch-Level & Area Credit Committee (BLCC & ACC) before disbursement. \tProvide high-quality customer service and resolve complaints within 24 hours. \tDevelop a relationship with each client of the Branch to support their business success and cultivate loyalty. \tManage and recover all due repayments and escalate to the immediate Supervisor of all Borrowers that skips repayment. \tEnsure that no case of fraud or suppression of cash occurs within the Branch. \tCarry out any other ad hoc jobs assigned to you from time to time. Requirements \tInterested candidates should possess a BSc in a relevant field with 2 - 5 years work experience. \tNo particular certification is required but for Loan experience for the BM \tJust productive age brackets (Not too old) \tThe BM will be reporting to the Area Manager and Head of Business (by extension). Salary N130,000 - N180,000 (monthly gross). Deadline: 3rd August, 2023. How to Apply: Interested and qualified candidates should send their CV to: email@example.com using 'Branch Manager Apapa Boundary' as the subject of the mail.