Company Info
White Soul Group is a leading provider of logistics solutions and vehicle sales and after-sales services, dedicated to delivering excellence in every aspect of our business.
White Soul Group is a leading provider of logistics solutions and vehicle sales and after-sales services, dedicated to delivering excellence in every aspect of our business. With a commitment to innovation, integrity, and customer satisfaction, we strive to exceed expectations and become your trusted partner in logistics and automobile needs.
Job Title: Account Manager
Location: Lagos
Employment Type: Full-time
Key Responsibilities
- Serve as the lead point of contact for all customer account management matters.
- Build and maintain strong, long-lasting client relationships.
- Develop a deep understanding of clients’ logistics needs and offer tailored solutions.
- Ensure timely and successful delivery of haulage and logistics services according to client requirements and objectives.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Identify opportunities to grow accounts and generate new business through referrals, upselling, or cross-selling.
- Prepare reports on account status and service performance.
- Resolve client issues and complaints promptly to maintain trust.
- Coordinate with operations, dispatch, billing, and customer service teams to meet client expectations.
- Monitor and track KPIs to measure service level and account performance.
- Maintain accurate and up-to-date customer records, contracts, and SLAs.
Key Requirements
- Bachelor’s Degree in Business Administration, Logistics, Supply Chain Management, or a related field.
- 3 – 5 years of experience in client/account management within the logistics or haulage industry.
Application Closing Date
5th July, 2025.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title and location as the subject of the email (E.g Fleet Officer-Lagos).