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Company Info

Qatar Airways is pleased to be one of the newest airlines in the world, operating on all six continents, and we are also the airline with the quickest rate of expansion globally. With a fleet of the newest aircraft and an unmatched level of service from our home and hub, the five-star Hamad International Airport in Doha, the State of Qatar, we link more than 160 destinations every day.

Title: Airport Services Agent

Job ID: 192822

Location: Lagos

Category: Cargo & Airport Operations

Job Description

  • As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling.
  • You will ensure a quality service and adherence to safety policies and security standards.

Specific accountabilities

  • Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
  • Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
  • Assisting the Duty Officer in handling company materials and records
  • Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
  • Ensuring passengers are assisted smoothly through airport facilities
  • Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
  • Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained
  • Organizing check-in counters and coordinating documentation issues

Qualifications

  • High School qualification
  • Minimum of 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
  • Excellent communication skills with fluency in English language.
  • High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
  • High level of computer literacy
  • Excellent customer focus and service delivery.
  • Good interpersonal skills and strong team orientation.

Deadline: 18th June, 2023.

How to Apply: Interested and qualified candidates should Click Here to apply online

Looking for the best HOST for your website? Hostinger is the BEST. Try It NOW!
Looking for the best HOST for your website? Hostinger is the BEST. Try It NOW!

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