Assistant Customer Care Support Representative at GruvyVest

GruvyVest is a Savings & Investment online platform in Africa. GruvyVest helps million customers achieve their financial goals by helping them save and invest.

Title: Assistant Customer Care Support Representative

Location: Ikeja, Lagos

Employment Type: Full-time

Description 

• Maintain a Positive and professional towards at all times
• Assist the head customer service representative. attend to customers’ inquiries
• Communicating with customers through various channels
• Acknowledging and resolving customers’ complaints
• knowing our products in and out so that you can answer all questions
• keeping records of customers’ transactions, comments and complaint
• Providing feedback on the efficiency of the customer service process
• Ensure customer satisfaction and provide customer service support
• Daily update of customers’ investment details.

Requirements

• Interested candidates should possess a Bachelor’s Degree in relevant fields.
• Interested applicants should not be more than 26 years of age and should have the ability to speak fluent English

Salary
N3,400,000 – N4,000,000 monthly.

Deadline: 31st March, 2023.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.