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Assistant Customer Service 9corp Member at Zee Express Procurement and Logistics Limited

Lagos

Company Info

Mid sized business

Zee Express Procurement and Logistics Limited is a privately owned company that provides top notch courier and logistics solutions Headquartered in Lagos Nigeria. We have a substantial operating capacity powered by a growing team of professional in the logistics industry.

1 to 50 Employees

Zee Express Procurement and Logistics Limited is a privately owned company that provides top notch courier and logistics solutions Headquartered in Lagos Nigeria. We have a substantial operating capacity powered by a growing team of professional in the logistics industry.

Title: Assistant Customer Service 9corp Member

Location: Oshodi-isolo, Lagos

Employment Type: NYSC

Job Description

  • Manage large amounts of incoming phone calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.

Deadline: 10th July, 2024.

How to Apply: Interested and qualified candidates should send their CVs to: [email protected] using the Job Title as the subject of the mail.

Looking for the best HOST for your website? Hostinger is the BEST. Try It NOW!
Looking for the best HOST for your website? Hostinger is the BEST. Try It NOW!