B2B Telesales Representative at MacTay Consulting

MacTay Consulting is one of the first and leading management consulting firms in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organisations through customized solutions that meet our clients’ needs. We have a proven track record of providing excellent services that impact our clients’ businesses.

Job Title: B2B Telesales Representative

Location: Victoria Island, Lagos

Employment Type: Full-time

Summary

• The Telesales Representative will be responsible for closing sales deals over the phone and maintaining good customer relationships.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts.
• Ask questions to understand customer requirements and close sales.
• Enter and update customer information in the database.
• Take and process orders in an accurate manner.
• Keep records of calls and sales and note useful information.
• Pass on leads to the outbound sales team if applicable.
• Upsell and cross-sell other products that may be useful for clients.

Requirements

• Proven experience as a telesales representative.
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent communication and interpersonal skills
• Outstanding negotiation skills with the ability to resolve issues and address complaints

Take Home
Open

Application Closing Date
15th November, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online