Business Manager at Human Capital Partners

Human Capital Partners is a professional services firm that specializes in the provision of management consulting services covering the entire human resource management value chain.

We are recruiting to fill the position below:

Job Title: Business Manager

Location: Lagos, Nigeria
Employment Type: Full-time
Industry: Hospitality

Job Summary

• The Business Manager will collaborate closely with the Executive Director to drive operational efficiency and alignment across key enabling functions, excluding IT.
• This role integrates strategic oversight with hands-on management of Finance, Human Resources, IDEAS, Litigation, and Audit, ensuring these departments operate cohesively to support the organization’s objectives.
• The Business Manager will play a pivotal role in bridging leadership and operational teams, fostering collaboration and consistency to enhance overall organizational performance.

Responsibilities
Leadership and Representation:

• Collaborate with the Executive Director in goal setting and strategy articulation process for the business, byproviding specific insights, trends, and ideas that will drive business growth and profitability.
• Cascade the goals and strategies for the business into day-to-day operational plans and provide directionsand guidelines to each support team/unit responsible for executing the plans.
• Provide strategic oversight of all support departments, ensuring alignment with organizational objectives.
• Act as the intermediary between department heads and the Executive Director, fostering seamlesscommunication.

Operational Management:

• Oversee and ensure the efficiency of the Finance, HR, IDEAS, Litigation, and Audit functions.
• Collaborate with the General Manager/Branch Managers to align operational strategies with businessobjectives.
• Develop and implement systems to monitor organizational performance and compliance with internalpolicies and external regulations.

Financial Oversight:

• Support the Finance department in budgeting, forecasting, and financial reporting.
• Ensure proper financial controls and compliance with all regulatory requirements.

People and Organizational Development (HR):

• Oversee the HR department, focusing on talent acquisition, development, and retention strategies.
• Drive initiatives to enhance employee engagement and organizational culture.

Audit and Litigation Management:

• Work with the Audit and Litigation teams to manage risks, resolve legal matters, and ensure compliance.
• Review audit reports and ensure timely implementation of recommendations.

Innovation, Digital Enablement, and Analytics (IDEA) team:

• Support the IDEAS department to drive innovation and continuous improvement across the organization.
• Support the design and execution of new initiatives and strategies for growth.

Project Management:

• Plan, execute, and oversee key projects, such as new service launches, system integrations, or process improvements.
• Establish project goals, timelines, and budgets, and ensure successful delivery.
• Coordinate cross-functional teams to achieve project objectives.
• Monitor project progress and address challenges proactively to stay on track.

Reporting and Accountability:

• Prepare and present operational reports to the Executive Director/CEO.
• Ensure all departments under the role’s purview meet their KPIs and performance targets.

Key Result Areas

• Operational Excellence: Timeliness and quality of deliverables from HR, Finance, IDEAS, Litigation, and Auditteams.
• Strategic Alignment: Successful implementation of strategies and alignment with organizational objectives.
• Financial Performance: Adherence to budgets, cost management, and financial reporting standards.
• Employee Engagement: Improvements in staff satisfaction, retention, and development metrics.
• Compliance: Audit and regulatory compliance across all functions.
• Innovation: Number and impact of new initiatives developed and executed.

Key Requirements
Education & Qualifications

• Candidates should possess a Bachelor’s Degree in Business Administration, Management or a related field
• MBA is required.

Experience:

• Minimum of 8 years of experience in hospitality, with a significant portion of this time spent in leadership roles
• Proven strategic and critical thinking.
• Proven problem-solving and decision making.
• Strong financial Acumen, communication and interpersonal skills.
• Strong project management skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CVs to: [email protected] using the Job Title as the subject of the email.
Or
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