Company Info
Tamak logistics is a thriving dispatch services provider that specializes in efficient and cost-effective transportation and logistics solutions for businesses.
Tamak logistics is a thriving dispatch services provider that specializes in efficient and cost-effective transportation and logistics solutions for businesses.
We are recruiting to fill the position below:
Job Title: Business Manager (Business & Operations Manager)
Location: Surulere, Lagos
Employment Type: Full-time
Job Description
- The Business Manager will be responsible for overseeing the overall day-to-day operations and business of Tamak Logistics.
- This role requires someone with experience in the Logistics sector, particularly in dispatch & last-mile deliveries.
- He/She must be a proactive leader/manager, who can define and execute strategies to increase market share, improve operational efficiency, and foster a culture of continuous improvement within the organization.
Key Responsibilities
Strategic Planning & Quality Control:
- Develop, communicate, and execute the company’s business growth strategy, ensuring alignment with overall objectives.
- Identify new market opportunities, partnerships, and potential revenue streams.
- Contribute & ensure that the overall business goals & targets of the firm are met.
- Implement and oversee quality control measures to maintain a high level of service quality.
Operations Management & Resource Optimization:
- Oversee daily logistics and dispatch operations, ensuring seamless end-to-end order processing.
- Manage the full dispatch cycle: client acquisition, order processing, rider assignment, and final delivery.
- Develop and implement strategies to reduce costs and improve service quality.
- Ensure the proper maintenance of company assets, including bikes and vehicles.
- Implement process improvements and initiatives to enhance service quality and customer satisfaction.
Team Leadership:
- Build, lead, and mentor a high-performing operations and growth team.
- Foster a culture of accountability, collaboration, and innovation within the department.
- Ensure that each team member gives their optimal contribution to the growth of the company.
Business Development & Customer Experience Enhancement:
- Identify and cultivate strategic partnerships with other businesses to expand our customer base.
- Negotiate and secure long-term contracts with corporate clients. This will typically have its own quarterly target.
- Steer up internal collaborations between the different units, to improve the overall customer experience.
- Gather customer feedback and implement improvements based on their insights.
Financial Management:
- Develop and manage the budget for the marketing and operations departments.
- Monitor financial performance, identify variances, and implement corrective actions.
Data Analysis:
- Utilize data analytics and market research to make informed decisions and drive growth initiatives.
- Monitor key performance indicators (KPIs) to track progress and make data-driven adjustments.
Qualifications
- A Bsc/Hnd from a reputable Tertiary institution
- Proven experience in Logistics and last-mile deliveries, with a track record of driving growth.
- Strong leadership and team management skills.
- Exceptional strategic thinking and problem-solving abilities.
- Analytical mindset with proficiency in data analysis and interpretation.
- Excellent communication and interpersonal skills.
Benefits
- Salary: N150,000 – N250,000 Monthly.
- Competitive salary with performance-based bonuses.
- Performance based commissions and allowances.
- Opportunities for professional development and growth.
Application Closing Date
28th February, 2025.
How to Apply
Interested and qualified candidates should send their CV & Application / Cover background to: [email protected] using “Application for The Role of Business Manager” as the subject of the mail.
Note: It is also important that a brief cover letter is written in the body of the mail.