Call Centre Agent at Quest Employment

Company Info


Quest Employment – Our client, one of the leading names in the retail industry, is recruiting to fill the position below:

Title: Call Centre Agent

Location: Lekki, Lagos

Employment Type: Full-time


  • Managing large amounts of inbound and outbound calls promptly.
  • Identifying customers’ needs, clarifying information, and providing solutions and/or alternatives.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.


  • Candidates should possess a Bachelor’s Degree / HND
  • A minimum of 2 years experience in a call center or customer service environment
  • Applicants must have a good understanding of English languages.
  • Must be able to read, speak and write English Language fluently.
  • Accurate comprehension, interpretation, and capturing of information, accuracy, and timely response to calls.
  • Proficient in the usage of Microsoft packages.
  • Knowledge of customer service telephony and technology.
  • Good data entry and typing skills.
  • Excellent communication and problem–solving skills.
  • Ability to understand individual differences.
  • Proficiency in driving Sales will be an added advantage.

N80,000 Monthly.

Other benefits include:
HMO, Pension and 13th month.

Deadline: 25th March, 2023.

How to Apply: Interested and qualified candidates should send their CV and Applications to: [email protected] using Job Title as the subject of the mail.

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