Card Operations Officer at Kuda Technologies Ltd

Lagos

Company Info

Kuda is a financial application designed specifically for Africans, with a clear objective of providing accessible, affordable, and rewarding financial services to every individual of African descent worldwide. Our mission is to bridge the gap in financial inclusion and empower Africans with convenient and beneficial banking solutions.

Title: Card Operations Officer

Location: Lagos

Role Overview

  • We are looking for an enthusiastic Card Operations Officer – on a 12 month rolling contract to Manage relationships with bank’s partners such as logistics companies. Manage reconciliations and Inventories.

Responsibilities

  • Receive produced cards from the bank’s personalization company.
  • Process received cards and POS terminal for onward delivery to customers through delivery partners and track the packages sent out till delivered and activated by customers.
  • Weekly reconciliation, reporting and inventory keeping of produced, delivered and activated cards.
  • Inventory keeping of dispatched POS terminals.
  • Manage relationships with bank’s partners such as logistics companies, personalization, fulfillment partners amongst others.
  • Collaborate with staff across teams to execute tasks assigned promptly.
  • Provide support to customers on issues or inquiries related to the card products.
  • Perform any and all other duties, related to the Card product, that may be required or needed from time to time

Requirements

  • Good verbal communication skills – sincere and articulate.
  • Ability to multi-task, set priorities and manage time effectively
  • Ability to provide accurate information.
  • Ability to handle pressure/conflict.
  • Minimum of 1-2 years’ experience in similar role
  • Conversant with Microsoft office tools or Google suites
  • HND/B.Sc

Benefits

At Kuda, our people are the heart of our business, so we prioritize their welfare. We offer a wide range of competitive benefits in areas including but not limited to:

  • Pension
  • Competitive annual leave plus bank holidays
  • Group life insurance
  • Health insurance
  • L&D training

Deadline: Not Stated

How to Apply: Interested candidates should Click Here to apply.

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    April 20, 2024