Company Info
Mid sized business
1 to 50 Employees
Pruvia Integrated Limited - Our client, a key player in the Travel and Tour sector, is recruiting to fill the position below:
Pruvia Integrated Limited – Our client, a key player in the Travel and Tour sector, is recruiting to fill the position below:
Job Title: Client Engagement Officer
Location: Ikeja, Lagos
Employment Type: Full-time
Industry: Travel and Tour.
Job Brief
- Our client is urgently recruiting for the role of a Client Engagement Officer who will work with the organization in building and maintaining strong client relationships, ensuring customer satisfaction, and acting as a point of contact for clients’ needs.
- He/She will work to understand client needs, provide support, and advocate for client interests within the organization.
Responsibilities
- Foster positive relationships with our customers as their primary point of contact
- Help clients implement services and plan projects effectively
- Ensure that contract terms and conditions are met
- Manage invoices and bills for assigned customers
- Identify upselling and cross-selling opportunities
- Address customer issues with speed and efficiency
- Work with sales teams to generate new business
- Prepare reports on project performance.
Requirements and Skills
- B.Sc / BA in Business or similar field
- 2-3 years of Proven experience as an Engagement Officer
- Project management experience is an added advantage
- Background in sales and customer service is a plus
- Proficient in MS Office and CRM/project management software
- Strong organizational and multitasking skills
- Customer-oriented approach
- Excellent verbal and written communication abilities
- Sharp business acumen
- Problem-solving aptitude.
Salary
- N150,000 Monthly.
Application Closing Date
Not Specified.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail.
