Collection Team Leader at Comatrix Collection Service

Comatrix Collection Service is a professional collection service provider that deals with helping various loan agencies in retrieving back their bad loans as fast and effectively as possible. We make calls to customers to pay their outstanding debts, send messages to customers, Guide customers through the payment process, persuade reluctant customers to make payment promptly, meet weekly and monthly targets, and give proper and correct reports of work. We build a professional team with experienced collectors for every loan agency, using SMS, calls, emails, and various social media platforms to remind and encourage overdue customers to make repayments.

Job Title: Collection Team Leader

Location: Abule Egba, Lagos

Employment Type: Full-time

Job Description

As a Team Leader for a recovery officer job, your duties will include:

• Supervising and coordinating the activities of the recovery team.
• Setting performance goals and targets for team members.
• Providing training and guidance to team members on recovery processes and techniques.
• Monitoring the progress of recovery efforts and ensuring compliance with regulations and policies.
• Handling escalated cases and resolving conflicts within the team.
• Analyzing data and performance metrics to identify areas for improvement.
• Reporting on team performance and presenting findings to management.
• Developing strategies to optimize recovery processes and increase efficiency.
• Ensuring that all recovery activities are conducted ethically and in accordance with legal requirements.

Requirements

• Candidates should possess NCE, OND, HND / B.Sc Degrees with 1 – 2 years of relevant work experience.

Salary

• N100,000 – N150,000 Monthly.

Application Closing Date
30th June, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using “COLLECTION TEAM LEADER” as the subject of the email.