Collections and Loan Performance Officer at Snappy Credit Limited

Lagos

Snappycx

Company Info

Mid sized business

1 to 50 Employees

Snappy Credit Limited, a Fintech company that provides quick loans to customers via an online process, is recruiting to fill the position below:

Snappy Credit Limited, a Fintech company that provides quick loans to customers via an online process, is recruiting to fill the position below:

Job Title: Collections and Loan Performance Officer

Location: Ikeja, Lagos

Employment Type: Full-time

Responsibilities

  • Monitor overdue accounts and follow up with clients to ensure timely loan repayments.
  • Initiate collection actions, including phone calls, emails, reminder letters, and WhatsApp follow up where applicable.
  • Negotiate repayment arrangements with delinquent borrowers based on their financial capacity.
  • Maintain open communication with borrowers, providing support and guidance on repayment options.
  • Resolve client issues related to billing discrepancies, loan terms, or payment difficulties in a professional manner.
  • Educate borrowers on financial responsibilities, repayment schedules, and consequences of default.

Requirements

  • Candidates should possess an SSCE / OND / HND / B.Sc qualification with 0 – 1 years of work experience.
  • Previous experience in tele-collections or Customer Service will be an added advantage
  • Strong Written, Communication and Negotiation Skills.
  • Agile, Teachable, and willing to learn.
  • Ability to collaborate with a team in a fast-paced environment.
  • Attention to detail and strong Listening skills.
  • Persuasive, sales/marketing and analytical skills will be an added advantage.
  • Must have a SmartPhone. (Android or iPhone).

Benefits

  • Basic Salary: N60,000
  • Bonus: Daily bonus, weekly bonus, (up to N15,000)
  • Phone compensation (Airtime & data)
  • Skills training within one week of joining the company and transportation subsidies.
  • Permission to work from home (return to the office for skills training if not performing well)
  • Salary increased in three months and again in six months.
  • A year-end bonus for good performance every year.

Application Closing Date
3rd July, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the job Title as the subject of the mail.

Note: For more information contact 09025395912 on whatsapp.

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