Company Info
Mid sized business
1 to 50 Employees
Snappy Credit Limited, a Fintech company that provides quick loans to customers via an online process, is recruiting to fill the position below:
Snappy Credit Limited, a Fintech company that provides quick loans to customers via an online process, is recruiting to fill the position below:
Job Title: Collections and Loan Performance Officer
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Monitor overdue accounts and follow up with clients to ensure timely loan repayments.
- Initiate collection actions, including phone calls, emails, reminder letters, and WhatsApp follow up where applicable.
- Negotiate repayment arrangements with delinquent borrowers based on their financial capacity.
- Maintain open communication with borrowers, providing support and guidance on repayment options.
- Resolve client issues related to billing discrepancies, loan terms, or payment difficulties in a professional manner.
- Educate borrowers on financial responsibilities, repayment schedules, and consequences of default.
Requirements
- Candidates should possess an SSCE / OND / HND / B.Sc qualification with 0 – 1 years of work experience.
- Previous experience in tele-collections or Customer Service will be an added advantage
- Strong Written, Communication and Negotiation Skills.
- Agile, Teachable, and willing to learn.
- Ability to collaborate with a team in a fast-paced environment.
- Attention to detail and strong Listening skills.
- Persuasive, sales/marketing and analytical skills will be an added advantage.
- Must have a SmartPhone. (Android or iPhone).
Benefits
- Basic Salary: N60,000
- Bonus: Daily bonus, weekly bonus, (up to N15,000)
- Phone compensation (Airtime & data)
- Skills training within one week of joining the company and transportation subsidies.
- Permission to work from home (return to the office for skills training if not performing well)
- Salary increased in three months and again in six months.
- A year-end bonus for good performance every year.
Application Closing Date
3rd July, 2025.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the job Title as the subject of the mail.
Note: For more information contact 09025395912 on whatsapp.