Collections and Loan Performance Officer at Snappy Credit Limited

Snappy Credit Limited, a Fintech company that provides quick loans to customers via an online process, is recruiting to fill the position below:

Job Title: Collections and Loan Performance Officer

Location: Ikeja, Lagos

Employment Type: Full-time

Responsibilities

• Monitor overdue accounts and follow up with clients to ensure timely loan repayments.
• Initiate collection actions, including phone calls, emails, reminder letters, and WhatsApp follow up where applicable.
• Negotiate repayment arrangements with delinquent borrowers based on their financial capacity.
• Maintain open communication with borrowers, providing support and guidance on repayment options.
• Resolve client issues related to billing discrepancies, loan terms, or payment difficulties in a professional manner.
• Educate borrowers on financial responsibilities, repayment schedules, and consequences of default.

Requirements

• Candidates should possess an SSCE / OND / HND / B.Sc qualification with 0 – 1 years of work experience.
• Previous experience in tele-collections or Customer Service will be an added advantage
• Strong Written, Communication and Negotiation Skills.
• Agile, Teachable, and willing to learn.
• Ability to collaborate with a team in a fast-paced environment.
• Attention to detail and strong Listening skills.
• Persuasive, sales/marketing and analytical skills will be an added advantage.
• Must have a SmartPhone. (Android or iPhone).

Benefits

• Basic Salary: N60,000
• Bonus: Daily bonus, weekly bonus, (up to N15,000)
• Phone compensation (Airtime & data)
• Skills training within one week of joining the company and transportation subsidies.
• Permission to work from home (return to the office for skills training if not performing well)
• Salary increased in three months and again in six months.
• A year-end bonus for good performance every year.

Application Closing Date
3rd July, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the job Title as the subject of the mail.

Note: For more information contact 09025395912 on whatsapp.