Company Info
Mid sized business
1 to 50 Employees
U-Connect Human Resource Limited is a leading provider of HR Services: Founded in 2004, we are a Human resource consulting company with head office in Lekki peninsula, Lagos.
U-Connect Human Resource Limited is a leading provider of HR Services: Founded in 2004, we are a Human resource consulting company with head office in Lekki peninsula, Lagos. We are a proud Nigerian operation offering local support and services in the area of Human resource solutions with service offerings that include world-class personnel outsourcing, e-recruitment, headhunting, training and development, quality management solutions, outplacements, verification, computer-based pre-assessment, and competency testing as well as Business process outsourcing.
Job Title: Contact Center Medical Support Officer (Nurse)
Location: Alausa, Ikeja, Lagos
Job Description
- We are urgently seeking qualified and compassionate Nurses (BNSc) to join our dynamic Contact Center team as Medical Support Officers. The ideal candidates will provide professional medical advice, triage support, and assist with customer inquiries via phone and other communication channels.
Key Responsibilities
- Attend to medical-related customer inquiries and provide guidance.
- Escalate complex cases appropriately.
- Maintain patient confidentiality and accurate documentation.
- Collaborate with internal teams to ensure quality service delivery.
Requirements
- Bachelor of Nursing Science (BNSc).
- 1–3 years post-NYSC clinical or call center experience.
- Must reside on the Lagos Mainland.
- Computer literacy (minimum 3/5 proficiency).
- Excellent to good communication skills.
- Willingness to work rotational shifts (Day / Night / Weekends / Public Holidays).
- Age Limit: 35 years and below
- Applicants must be BNSc certified
Salary
- N200,000 Net per month.
Application Closing Date
20th May, 2025.
How to Apply: Interested and qualified candidates should Click here to apply online