Customer Care Representative at Berylspring Limited

Ikeja, Lagos

Company Info

Mid sized business

1 to 50 Employees

Berylspring Limited

Berylspring Limited, a fintech startup that specializes in online loans, is looking for qualified applicants to fill the following positions:

Title: Customer Care Representative

Location: Ikeja, Lagos

Employment Type: Full-time


  • Efficiently manage a high volume of incoming phone calls.
  • Generate sales leads through effective communication.
  • Identify and evaluate customer needs to ensure satisfaction.
  • Cultivate sustainable relationships and establish trust with customer accounts by engaging in open and interactive communication.
  • Address customer complaints, offer suitable solutions and alternatives within specified timeframes, and follow up to ensure resolution.
  • Maintain records of customer interactions, process customer accounts, and organize necessary documents.
  • Adhere to communication procedures, guidelines, and policies.


Interested candidates should meet the following criteria:

  • Possess an HND (Higher National Diploma) or B.Sc Degree.
  • Have 1-2 years of relevant experience in a similar role.

N60,000 / Month.

Deadline: 26th September, 2023.

How to Apply: Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.

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