Mid sized business
1 to 50 Employees
Berylspring Limited, a fintech startup that specializes in online loans, is looking for qualified applicants to fill the following positions:
Title: Customer Care Representative
Location: Ikeja, Lagos
Employment Type: Full-time
- Efficiently manage a high volume of incoming phone calls.
- Generate sales leads through effective communication.
- Identify and evaluate customer needs to ensure satisfaction.
- Cultivate sustainable relationships and establish trust with customer accounts by engaging in open and interactive communication.
- Address customer complaints, offer suitable solutions and alternatives within specified timeframes, and follow up to ensure resolution.
- Maintain records of customer interactions, process customer accounts, and organize necessary documents.
- Adhere to communication procedures, guidelines, and policies.
Interested candidates should meet the following criteria:
- Possess an HND (Higher National Diploma) or B.Sc Degree.
- Have 1-2 years of relevant experience in a similar role.
N60,000 / Month.
Deadline: 26th September, 2023.
How to Apply: Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.