Customer Care Representative at Reputable Company

Oyo

Hiring1

Company Info

Mid sized business

1 to 50 Employees

Our prefabricated building firm constantly provides well-tested, quick-mountable solutions. We assist you in determining the optimum option for protecting your people, machinery, and assets.

Our prefabricated building firm constantly provides well-tested, quick-mountable solutions. We assist you in determining the optimum option for protecting your people, machinery, and assets.

Title: Customer Care Representative

Location: Ibadan, Oyo

Employment Type: Full-time

Description 

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

Deadline: 11th March, 2024.

How to Apply: Interested and qualified candidates should send their Applications and CV to: [email protected] using the Job Title as the subject of the mail.

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