Mid sized business
1 to 50 Employees
Veritasi Homes and Properties Limited
Veritasi Homes and Properties Limited is an exceptional real estate development company dedicated to value innovation and providing optimal service. Our primary objective is to deliver affordable homes that meet the needs and aspirations of our clients. With a commitment to excellence, we strive to create world-class residential properties that redefine the standards of quality and affordability in the real estate industry.
Title: Customer Care Representative
Employment Type: Full-time
Customer Service Responsibilities list:
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call-handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Interested candidates should possess a Bachelor’s Degree in relevant fields with 3 years work experience.
- Must be a customer-oriented service representative.
Deadline: 27th June, 2023.
How to Apply: Interested and qualified candidates should send their CV / Resume in PDF to: [email protected] using the Job Title as the subject of the mail.