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Company Info

Mid sized business

1 to 50 Employees

XII Energy and Resources Limited

XII Energy and Resources Limited has expanded to serve a wide range of clients in the south west geopolitical zone as a provider of energy solutions. It can supply and distribute petroleum products like Premium Motor Spirit (PMS), Automotive Gas Oil (AGO), DPK, and LPFO in commercial quantities. It has capacities in all areas requiring solutions for energy services, including offshore engineering, power generation and distribution, engineering procurement and construction services, haulage and logistics services, and marine engineering and management.

Title: Customer Care Representative

Location: Oyo

Job Schedule: Full time

Job Description

  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

Requirements

  • Candidates should possess an HND / B.Sc Degree with 3 – 4 years relevant work experience.

Deadline: 19th June, 2023.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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Looking for the best HOST for your website? Hostinger is the BEST. Try It NOW!

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