101 to 150 Employees
Moniepoint, an innovative fintech firm, is revolutionizing Africa’s tangible economy by constructing a comprehensive financial ecosystem for businesses. It offers a wide range of payment solutions, banking services, credit options, and robust business management tools, all aimed at empowering enterprises to achieve remarkable success.
Title: Customer Conversion Officer
- Tracking pending loan requests and following up with the Field Credit Officers to ensure the loans are disbursed
- Engaging customers who have begun the process but have not completed the KYC update process to discover their challenges and help them walk through it
- Assigning customers who have indicated interest to Field Credit Officers and follow through on their requests
- Provide accurate, valid and complete information by using the right methods/tools
- Provide appropriate solutions and alternatives within the time limits; follow up on customers to ensure resolution
- Keep records of customer interactions
- Follow communication procedures, guidelines and policies
- A minimum of a B.Sc / HND in any Business related discipline.
- A minimum of 2 years experience in credit risk or field verification is an added advantage.
- Apt attention to details.
- Proven simple/complex analytical skills.
- Excellent communication, presentation and interpersonal skills.
- Agility and perseverance.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should Click Here to apply online