Company Info
Peruda Global Limited is a company registered in Nigeria with the incorporation date of May 24, 2021. Its registration number is RC-1796812, and it has an address located at 78 Park Place Mall, Admiralty. Peruda Global Limited, is recruiting suitably qualified candidates to fill the position below:
Peruda Global Limited is a company registered in Nigeria with the incorporation date of May 24, 2021. Its registration number is RC-1796812, and it has an address located at 78 Park Place Mall, Admiralty.
Peruda Global Limited is recruiting suitably qualified candidates to fill the position below:
Job Title: Customer Engagement Officer
Location: Anthony, Lagos
Employment Type: Full-time
Responsibilities
- Develop, refresh, and execute strategic plans to grow and retain existing portfolios and relationships, including identifying key opportunities, risks, and mitigation strategies.
- Present internal strategic account/ plans to leadership team for review and alignment.
- Leverage strategic account/ plans to drive annual strategic discussions and other strategic planning efforts with existing accounts.
- Provide specific advice on plan benefits, products, alternative risk management solutions, as well as addressing questions and pulling in support resources as needed for more complex issues/questions.
- Consult and confirm feasibility of solutions with relevant areas of the business to inform recommendations before finalizing sales.
- Interface with customers to understand needs, preferences, and decision-making processes, as well as gain the trust of key decision makers.
- Coordinate and communicate internally and externally with accounts/agencies/consultants on issue resolution progress and status as needed.
- Execute internal sales function responsibilities including coordinating and assisting in the education and training of account contact personnel, providing input to strategic sales and portfolio planning, etc.
- Make use of high-tech analysis tool, working on CRM and business intelligence to improve the response rate.
- Forecast the market trends and tendencies, execute market analysis, product research and development, order management, and logistics
- Propose various training solutions to boost the key metrics used to evaluate the performance.
- Cross-collaboration with internal teams neutralize issues effectively and efficiently and deliver on customer KPI.
Requirements
- Interested candidates should possess relevant qualifications with 0 – 2 years experience.
Salary
N100,000 – N120,000 Monthly.
Application Closing Date
15th January, 2025.
How to Apply
Interested and qualified candidates should send their CVs to: [email protected] using the job title as the subject of the mail.