Customer Experience Intern at Zkteco Biometric Limited

Lagos

Zkteco

Company Info

Mid sized business

1 to 50 Employees

Zkteco Biometric Limited is a world-leading manufacturer of biometrics readers (facial, vein, fingerprint palm) access controls, time attendance, turnstiles and barriers, security cameras, metal detectors, car park & vehicle management solutions, X-Ray inspection, integrated security solutions, and embedded biometric and radio-frequency identification modules.

Zkteco Biometric Limited is a world-leading manufacturer of biometrics readers (facial, vein, fingerprint palm) access controls, time attendance, turnstiles and barriers, security cameras, metal detectors, car park & vehicle management solutions, X-Ray inspection, integrated security solutions, and embedded biometric and radio-frequency identification modules.

Job Title: Customer Experience Intern

Location: Victoria Island, Lagos

Employment Type: Internship

Job Description

  • Handle customers complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Keep records of customers interactions
  • Answer both general/specific customer questions about the company’s products
  • Meet personal/customer service team sales targets and call handling quotas
  • Provide potential and existing customers with exceptional customer service

Qualifications

  • First Degree in Mass communications, Computer Science, Marketing and related field is an added advantage
  • Graduates who have completed their Higher Education programs and are awaiting NYSC deployment (PRE-SERVICE).
  • Corp members currently undergoing their National Youth Service Corps (NYSC).
  • Confident with phone inquiries
  • Knowledge of CRM tools
  • Excellent verbal and written communication skills
  • Ability to collaborate with teams
  • Attention to detail and critical thinking
  • Ability to work in a fast paced environment
  • Experience in Customer Service is an added advantage.

Remuneration 

  • Competitive.

Application Closing Date
Not Specified.

How to Apply: Interested and qualified candidates should Click Here to apply online

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    Zkteco

    Zkteco Biometric Limited is a world-leading manufacturer of biometrics readers (facial, vein, fingerprint palm) access controls, time attendance, turnstiles and barriers, security cameras, metal detectors, car park & vehicle management solutions, X-Ray inspection, integrated security solutions, and embedded biometric and radio-frequency identification modules. | Lagos

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    December 10, 2024