Customer Experience Officer at TruPurpose Job Shop Limited

Company Info


TruPurpose Job Shop Limited is a Management Consultancy firm located in Ibadan and licensed by the Federal Ministry of Labour & Employment & has been in operation for more than a decade. Presently, we provide recruitment services in South-West Nigeria. Our services include recruitment, background check, staff outsourcing,overseas university placement.

Title: Customer Experience Officer

Location: Bodija – Ibadan, Oyo

Job Responsibilities

  • Communicating with customers across various channels
  • Acknowledging & resolving customer complaints
  • Processing orders & requests
  • Helping clients make up their mind on items to purchase
  • Cross-selling & up-selling products & services
  • Overseeing deliveries of orders to customers
  • Ensuring customer satisfaction & ensuring professional customer support.

Job Requirements

  • Candidates should possess an HND / Bachelor’s Degree
  • MUST have 1 – 2 years relevant experience as a Customer Experience Officer, Customer Service Executive or a related role
  • Social Media savvy. Must be proficient in the use of Instagram
  • Female
  • MUST reside around Bodija
  • 22 – 26 years old
  • Excellent communication skills
  • Customer service oriented
  • Proficiency in CRM software is an advantage
  • Attention to detail
  • Proficiency with Microsoft Word, Excel & PowerPoint
  • Possessing sales skills (cross-selling & up-selling) is an advantage.

N50,000 Monthly.

Deadline: 29th March, 2023.

How to Apply: Interested and qualified candidates should send their Application / CV to: [email protected] using “Customer Experience Officer – Bodija” as the subject of the mail.

Note: For more enquiries candidates should call: 07083248640 , 09024126032 , 09061499581 & 09150672867 .

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