Customer Fulfilment Trainee at Estrada International Staffing Solutions

Abia

Estrada

Company Info

Mid sized business

Estrada International Staffing Solutions - Our client is recruiting to fill the position below:

1 to 50 Employees

Estrada International Staffing Solutions – Our client is recruiting to fill the position below:

Job Title: Customer Fulfilment Trainee

Location: Aba, Abia State

Employment Type: Full-time

Industry: Paint Manufacturing

Job Summary

  • We are currently seeking enthusiastic and motivated individuals to join our client’s team as Customer Fulfillment Trainee.
  • This role offers a unique opportunity to gain hands-on experience and develop skills in customer satisfaction, order management, and supply chain coordination.

Role Overview

  • The Customer Fulfillment Trainee will assist in ensuring seamless order processing, accurate delivery of products, and exceptional customer service.
  • This role is ideal for individuals seeking to build a career in customer fulfillment, logistics, or supply chain management.

Key Responsibilities

  • Learn and assist in processing customer orders, ensuring accuracy and timeliness.
  • Support the coordination of order deliveries with logistics and warehouse teams.
  • Assist in maintaining accurate records of inventory and order status updates.
  • Gain proficiency in handling customer inquiries, complaints, and feedback professionally.
  • Monitor and report on key performance indicators (KPIs) related to customer fulfillment.
  • Participate in continuous improvement initiatives to enhance customer experience.
  • Collaborate with cross-functional teams to streamline processes and resolve issues.

Qualifications and Requirements

  • Bachelor’s Degree in Business Administration, Supply Chain Management, or a related field.
  • Prior experience in customer service or logistics is an advantage but not required.
  • Strong communication and interpersonal skills.
  • Attention to detail with a commitment to accuracy.
  • Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint).
  • A team player with a proactive attitude and willingness to learn.

Application Closing Date
3rd February, 2025.

How to Apply: Interested and qualified candidates should send their CVs to: [email protected] using the job title as the subject of the mail.

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