Company Info
Joseph Robotics Lab and Tech - We are a leading technology training institute dedicated to equipping individuals and organizations with cutting-edge digital skills.
Joseph Robotics Lab and Tech – We are a leading technology training institute dedicated to equipping individuals and organizations with cutting-edge digital skills. Our mission is to bridge the tech skills gap by delivering hands-on, industry-relevant training that prepares learners for real-world challenges and in-demand careers. We offer a wide range of beginner to advanced programs in software development, mobile app development, data science, cybersecurity, cloud computing, UI/UX design, and more. Our curriculum is developed in collaboration with industry experts and is continuously updated to align with current technology trends and employer needs.
Job Title: Customer Sales Agent
Location: Nigeria
Employment Type: Full-time
Job Summary
- We are looking for a dynamic and results-driven Customer Sales Agent to join our team.
- The ideal candidate will be responsible for engaging with prospective and existing customers, promoting our products, and ensuring excellent customer satisfaction.
- You will be the first point of contact for customers, helping them make informed purchase decisions while driving sales and revenue growth.
Key Responsibilities
Customer Interaction:
- Handle inbound and outbound customer inquiries via phone, WhatsApp, email, and other channels.
- Provide detailed information about products and services to prospective customers.
- Respond promptly to customer inquiries and resolve any issues effectively.
Sales & Promotions:
- Promote and sell the company’s products by understanding customer needs and preferences.
- Meet the customers at their place of gathering and commit them to register.
- Convert leads from social media platforms (e.g., Facebook and Instagram) into paying customers.
- Upsell and cross-sell additional products to maximize revenue per customer.
Follow-Up & Relationship Building:
- Follow up with potential customers who have shown interest in the products to close sales.
- Build and maintain positive relationships with customers to encourage repeat business.
Record-Keeping & Reporting:
- Document customer details, inquiries, and sales in spreadsheets or CRM systems.
- Track sales metrics and prepare regular reports for management.
Requirements
- Candidates should possess a minimum of OND qualification with a minimum of 5 years work experience.
- Proven experience in sales, customer service, or a related role.
- Strong communication and interpersonal skills.
- Ability to build rapport with customers and maintain professionalism.
- Proficiency in using WhatsApp Business, social media, and basic office tools like Excel and Google Sheets.
- Results-oriented with a strong desire to meet and exceed sales targets.
- Ability to multitask and prioritize tasks effectively.
Preferred Skills:
- Experience in technology training institute industry is a plus.
- Knowledge of CRM software or other sales tools is an advantage.
- Fluency in local languages is an added benefit.
Salary
- N100,000 / Month.
Application Closing Date
5th July, 2025.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.