Customer Service Executive – Sales Focused at Future Moves Recruitment Agency

Future Moves Recruitment Agency is a licensed full-fledged Human Resource firm with extensive expertise and experience in human Capital development and staffing. Future Moves has exceptional expertise in Talent Sourcing, learning & development, talent management, HR Outsourcing & Payrolling, HR planning & Consulting, Policy Drafting, Culture Change and Organisation Effectiveness by designing and implementing interventions which identify the core areas of development to enhance the overall growth and competitiveness of your organization.

Job Title: Customer Service Executive – Sales Focused

Location: Ikeja, Lagos

Employment Type: Full-time

Job Summary

• As a Customer Service Executive, you are not just resolving inquiries—you are driving sales.
• You will serve as the first point of contact for retailers and wholesalers, actively identifying opportunities to convert conversations into revenue while delivering professional and sales-oriented support.

Responsibilities

• Handle inbound and outbound customer interactions with a focus on converting inquiries into sales via chat and phone call.
• Promote relevant products, deals, and value-added services to upsell and cross-sell effectively.
• Follow up with potential buyers, abandoned cart leads, and inactive customers to close sales.
• Ensure all customer interactions are logged accurately in the CRM and OMS with clear sales outcomes.
• Cultivate strong, trust-based relationships with customers to increase loyalty and retention.

Requirements

• Bachelor’s degree in Marketing, Sales, Business Administration, or any other related field.
• Proven ability to meet or exceed sales targets.
• Minimum of two years post-NYSC experience.
• Experience with CRM systems, Order Management Systems (OMS), and Google Sheets; ability to manage and document interactions accurately.
• Strong verbal and written communication skills; able to persuade, sell, and build rapport with customers.

Salary

• N120,000 – N130,000 Monthly.

Application Closing Date
14th June, 2025.

How to Apply: Interested and qualified candidates should send CV to: [email protected] using the job title as the subject of the mail.