Customer Service Officer at TNL Pharmaceutical Company

TNL Pharmaceutical Company is one of the leading pharmaceutical companies in Nigeria, and we are recruiting to fill the following positions in Abuja, Benue, Delta, Gombe, Kogi, Abia, Akwa Ibom, Anambra, Cross River, Ebonyi, Edo, Enugu, Lagos and Taraba State.

Job Title: Customer Service Officer

Locations: Igando, Lagos & Abuja (FCT)

Employment Type: Full-time

Key Responsibilities

• Serve as the first point of contact for customer inquiries via phone, email, or in person
• Resolve customer complaints and issues promptly and professionally
• Provide accurate information about products, services, and policies
• Process orders, forms, applications, and requests
• Maintain customer records and update account information as needed
• Escalate unresolved issues to the appropriate department or supervisor
• Collaborate with team members to improve overall customer satisfaction

Requirements

• High School Diploma or equivalent (additional qualifications in customer service or administration are a plus)
• Previous experience in a customer service or front-desk role preferred.
• 2 to 3 years of experience as a Medical Sales Representative
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to multitask and work under pressure
• Computer literacy.

Application Closing Date
20th June, 2025.

How to Apply: Interested and qualified candidates should send their CV and cover letter to: [email protected] using the Job Title as the subject of the mail.