Customer Service Online Officer at Rubels & Angels

Lagos

Rubels and Angels

Company Info

Mid sized business

1 to 50 Employees

Rubels & Angels is a Premium Dining and Take out Restaurant redefining the food service industry.

Rubels & Angels is a Premium Dining and Take out Restaurant redefining the food service industry.

Job Title: Customer Service Online Officer

Location: Lagos

Employment Type: Full-time

Job Summary

  • Respond promptly to customer inquiries via chat, email, social media, or other digital platforms.
  • Provide accurate information about products, services, orders, and company policies.
  • Resolve customer issues and complaints efficiently, ensuring a high level of satisfaction.
  • Process online orders, returns, exchanges, and refunds according to company procedures.
  • Maintain detailed records of customer interactions and transactions in the system.
  • Collaborate with other departments (e.g., logistics, sales, IT) to resolve complex issues.
  • Monitor and report customer feedback to help improve products and services.
  • Stay updated on company offerings, promotions, and system updates to support customers effectively.

Requirements

  • Must reside within the axis of Ago palace way, Okota, Lagos State.

Application Closing Date
17th June, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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