Company Info
Mid sized business
1 to 50 Employees
Rubels & Angels is a Premium Dining and Take out Restaurant redefining the food service industry.
Rubels & Angels is a Premium Dining and Take out Restaurant redefining the food service industry.
Job Title: Customer Service Online Officer
Location: Lagos
Employment Type: Full-time
Job Summary
- Respond promptly to customer inquiries via chat, email, social media, or other digital platforms.
- Provide accurate information about products, services, orders, and company policies.
- Resolve customer issues and complaints efficiently, ensuring a high level of satisfaction.
- Process online orders, returns, exchanges, and refunds according to company procedures.
- Maintain detailed records of customer interactions and transactions in the system.
- Collaborate with other departments (e.g., logistics, sales, IT) to resolve complex issues.
- Monitor and report customer feedback to help improve products and services.
- Stay updated on company offerings, promotions, and system updates to support customers effectively.
Requirements
- Must reside within the axis of Ago palace way, Okota, Lagos State.
Application Closing Date
17th June, 2025.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.