Customer Service Personnel at Rubels & Angels

Lagos

Rubels and Angels

Company Info

Mid sized business

1 to 50 Employees

Rubels & Angels is a premium dining and take out restaurant redefining the food service industry. It is a Fine Dining Take in and Take out Restaurant.

Rubels & Angels is a premium dining and take out restaurant redefining the food service industry. It is a Fine Dining Take in and Take out Restaurant.

Job Title: Customer Service Personnel

Location: Lagos

Employment Type: Full-time

Responsibilities

  • Respond promptly to customer inquiries via phone, email, chat, or in-person.
  • Resolve customer complaints effectively and professionally, aiming for first-contact resolution.
  • Provide accurate, valid, and complete information using the right tools and resources.
  • Maintain detailed records of customer interactions, transactions, comments, and complaints.
  • Follow communication procedures, guidelines, and policies.
  • Escalate unresolved issues to the appropriate internal teams when necessary.
  • Support customer retention efforts by delivering outstanding service and building rapport.
  • Continuously improve product knowledge to better assist customers and suggest relevant solutions.

Requirements

  • SSCE/OND/HND/BSC Holders are eligible to apply for this position.
  • Must reside within the axis of ago palace way, okota, lagos state.

Salary

  • N60,000 – N80,000 Monthly.

Application Closing Date
7th June, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.