Customer Service Representative at Chef Eros & Co


Company Info

Mid sized business

1 to 50 Employees

Chef Eros & Co

Chef Eros & Co is a certified food brand with subsidiaries that cater to the demands of their target audience in cooking, baking, mixology, shopping, and catering. We are the epitome of Nigerian luxury.

Title: Customer Service Representative

Location: Lekki Phase 1, Lagos

Employment Type: Full-time


He/She must have:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

He/She must have:

  • Problem-Solving Skills
  • Clear Communication
  • Friendly Attitude
  • Empathy
  • Business Acumen
  • Product/Service Knowledge
  • Product/Service Knowledge
  • Strong Time Management.
  • Ability to work under pressure.
  • Effective use of polite phrase and know how to seal order.


  • N50,000–N60,000 / month.

Deadline: 20th December, 2023.

How to Apply: Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the email.


Submit in person to Chef Eros & Co on Thursdays by 10am at:

14B, Kafayat Abdulrazaq Street,
Off Fola Osibo Road, Lekki Phase 1,
Lagos State.

Note: Interested candidate must live close to Lekki Phase 1 or Island.