Company Info
Mid sized business
1 to 50 Employees
Chef Eros & Co
Chef Eros & Co is a certified food brand with subsidiaries that cater to the demands of their target audience in cooking, baking, mixology, shopping, and catering. We are the epitome of Nigerian luxury.
Title: Customer Service Representative
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Responsibilities
He/She must have:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
He/She must have:
- Problem-Solving Skills
- Clear Communication
- Friendly Attitude
- Empathy
- Business Acumen
- Product/Service Knowledge
- Product/Service Knowledge
- Strong Time Management.
- Ability to work under pressure.
- Effective use of polite phrase and know how to seal order.
Salary
- N50,000–N60,000 / month.
Deadline: 20th December, 2023.
How to Apply: Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the email.
Or
Submit in person to Chef Eros & Co on Thursdays by 10am at:
14B, Kafayat Abdulrazaq Street,
Off Fola Osibo Road, Lekki Phase 1,
Lagos State.
Note: Interested candidate must live close to Lekki Phase 1 or Island.