Company Info
Dews and Petals Limited is the biggest Pest Control Company in Nigeria. We are in the business of protecting food, health and property from the threat of pests. We also provide Cleaning and Moving/Logistics services.
Title: Customer Service Representative
Location: Gwarinpa, Abuja (FCT)
Employment Type: Full-time
Responsibilities
- Maintaining positive and professional attitude towards clients at all times.
- Handle complaints, provide appropriate solutions and alternatives within the time limits.
- Responding promptly to queries.
- Communicating with clients through various channels.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support
- Resolving complaints.
- Process forms, orders, requests and applications.
- Providing feedback on the efficiency of customer service process.
Minimum Qualification Requirement
- A B.Sc Degree from a Reputable/Accredited Institution.
Requirements:
- Minimum of 1 year experience.
- Effective problem-solving skills.
- Good communication and interpersonal skills.
- Must be organized and able to follow a schedule.
- Competent technical knowledge
- Ability to multitask
- Attention to detail
- Ability to honor deadlines
- Proactive approach to support
- Efficient with the use of CRM Software
Remuneration
N60,000 – N80,000 Monthly.
Deadline: 15th May, 2023.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.