Customer Service Representative at EshopAfrica Logistics

Lagos

Eshopafrica

Company Info

Mid sized business

1 to 50 Employees

EshopAfrica Logistics is a global logistics company with warehouses in the U.S., China, and Nigeria.

EshopAfrica Logistics is a global logistics company with warehouses in the U.S., China, and Nigeria.

Job Title: Customer Service Representative

Location: Ojota, Lagos

Employment Type: Full-time

Job Responsibilities

  • Establish and maintain effective communication with clients through meetings, calls, and follow-ups.
  • Respond to customer inquiries promptly, providing accurate and comprehensive information about our services.
  • Conduct inspections of items for defects and report issues as necessary.
  • Keep detailed and organized records of all sales activities and customer interactions.
  • Efficiently process, pack, and ship orders with accuracy.
  • Prepare all required shipping documents, including bills of lading and customs paperwork, ensuring compliance and accuracy.

Requirements

  • OND / HND / B.Sc Degree in any discipline.
  • 1-3 years work experience.
  • Strong customer service and relationship-building skills.
  • Excellent verbal and communication skills.
  • Proven customer support or experience as a customer service representative.
  • Ability to work in a fast-paced environment.

Salary

  • N100,000 / Month.

Application Closing Date
6th June, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the Subject of the mail.