Company Info
Mid sized business
1 to 50 Employees
EshopAfrica Logistics is a global logistics company with warehouses in the U.S., China, and Nigeria.
EshopAfrica Logistics is a global logistics company with warehouses in the U.S., China, and Nigeria.
Job Title: Customer Service Representative
Location: Ojota, Lagos
Employment Type: Full-time
Job Responsibilities
- Establish and maintain effective communication with clients through meetings, calls, and follow-ups.
- Respond to customer inquiries promptly, providing accurate and comprehensive information about our services.
- Conduct inspections of items for defects and report issues as necessary.
- Keep detailed and organized records of all sales activities and customer interactions.
- Efficiently process, pack, and ship orders with accuracy.
- Prepare all required shipping documents, including bills of lading and customs paperwork, ensuring compliance and accuracy.
Requirements
- OND / HND / B.Sc Degree in any discipline.
- 1-3 years work experience.
- Strong customer service and relationship-building skills.
- Excellent verbal and communication skills.
- Proven customer support or experience as a customer service representative.
- Ability to work in a fast-paced environment.
Salary
- N100,000 / Month.
Application Closing Date
6th June, 2025.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the Subject of the mail.