Company Info

Mid sized business

1 to 50 Employees

HR And Its People helps businesses generate more revenue through their staff & achieve better business results from them.

HR And Its People helps businesses generate more revenue through their staff & achieve better business results from them.

Job Title: Customer Service Representative

Location: Abuja (FCT)

Employment Type: Full-time

Industry: Fashion and Design
Work Schedule: Monday to Saturday (adjustable based on company needs)

Job Summary

  • We’re seeking a dedicated Customer Service Officer to provide exceptional service, handle inquiries, process orders, and build strong customer relationships.

Key Responsibilities

  • Customer Interaction & Support: Greet customers, respond to inquiries, provide styling advice, and resolve complaints.
  • Sales & Order Management: Process orders, exchanges, and returns; track and follow up on customer orders.
  • Relationship Management: Build and maintain strong customer relationships, encourage repeat business, and gather feedback.
  • Brand Representation & Communication: Maintain product knowledge, represent the brand positively, and assist with social media queries.
  • Store & Office Support: Assist with displays, administrative tasks, and sales team support (if applicable).

Qualifications & Skills

  • Bachelor’s degree or equivalent in Business, Marketing, or related fields.
  • Previous customer service experience, preferably in fashion or retail.
  • Strong communication and interpersonal skills.
  • Ability to handle complaints professionally and provide solutions.
  • Knowledge of fashion trends and styling is an advantage.
  • Proficiency in Microsoft Office and CRM software.
  • Ability to multitask and work under pressure.

Salary

  • N150,000 – N200,000 Monthly.

Application Closing Date
16th April, 2025.

How to Apply: Interested and qualified candidates should Click Here to apply online

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