Company Info
Mid sized business
HR And Its People helps businesses generate more revenue through their staff & achieve better business results from them.
1 to 50 Employees
HR And Its People helps businesses generate more revenue through their staff & achieve better business results from them.
Job Title: Customer Service Representative
Location: Abuja (FCT)
Employment Type: Full-time
Industry: Fashion and Design
Work Schedule: Monday to Saturday (adjustable based on company needs)
Job Summary
- We’re seeking a dedicated Customer Service Officer to provide exceptional service, handle inquiries, process orders, and build strong customer relationships.
Key Responsibilities
- Customer Interaction & Support: Greet customers, respond to inquiries, provide styling advice, and resolve complaints.
- Sales & Order Management: Process orders, exchanges, and returns; track and follow up on customer orders.
- Relationship Management: Build and maintain strong customer relationships, encourage repeat business, and gather feedback.
- Brand Representation & Communication: Maintain product knowledge, represent the brand positively, and assist with social media queries.
- Store & Office Support: Assist with displays, administrative tasks, and sales team support (if applicable).
Qualifications & Skills
- Bachelor’s degree or equivalent in Business, Marketing, or related fields.
- Previous customer service experience, preferably in fashion or retail.
- Strong communication and interpersonal skills.
- Ability to handle complaints professionally and provide solutions.
- Knowledge of fashion trends and styling is an advantage.
- Proficiency in Microsoft Office and CRM software.
- Ability to multitask and work under pressure.
Salary
- N150,000 – N200,000 Monthly.
Application Closing Date
16th April, 2025.
How to Apply: Interested and qualified candidates should Click Here to apply online
