Company Info
HRLeverage delivers excellent spectrum of HR Business Solutions and strategic management support services through a customs built approach for organisations.As a premium professional HR Boutique firm domicile in Africa, with our global partners, we leverage on technology in providing a one-stop human resources services to various industries in terms of Staffing, Outsourcing, Executive search and recruitment, HR advisory, HR4SMEs, Expatriate management.
Title: Customer Service Representative
Location: Ikoyi, Lagos
Employment Type: Full-time
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products / services.
Requirements
- High School Degree
- BSc in Marketing or related field is a plus
- 1 – 2 years work experience.
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts.
Deadline: 23rd February, 2023.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.