Company Info
Monmartt is a one-stop store for babies to toddlers. We feature a great variety of products for newborns, Infants, and Toddlers. Our aim is to ensure that we meet all our client's needs with efficient customer services inline with our policy and procedure.
Monmartt is a one-stop store for babies to toddlers. We feature a great variety of products for newborns, Infants, and Toddlers. Our aim is to ensure that we meet all our client’s needs with efficient customer services in line with our policy and procedure.
We understand our client’s needs and our experience and research give us the ability to respond to your needs with up-to-date products. We also provide guidance to our first-time moms. We offer products at amazing prices in line with the right quantity and quality.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Yaba, Lagos
Employment Type: Full-time
Responsibilities
- Attend to customers online via various platforms.
- Answer phone calls.
- Maintaining a positive, empathetic and professional attitude towards customers at all times.
- Acknowledging and resolving customers’ complaints.
- Processing orders, forms, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Ensuring customer satisfaction.
- Handling order fulfillment by ensuring orders are delivered on time.
- Handling third-party logistics.
Working Hours:
- Mondays to Saturdays: 8:00 am to 8:00 pm
- Sundays: 12:00 pm to 06:00 pm.
- 6 Off days in a month.
Salary
N60,000 – N80,000 / month.
Application Closing Date
6th October, 2024.
Method of Application
Interested and qualified candidates should send their CVs to: [email protected] and copy: [email protected] using the Job Title as the subject of the mail.